Bulletproof
Bulletproof
Bulletproof — ірі тұтынушылық брендтер мен корпоративтік клиенттерге ерекшеленетін брендтер қалыптастыруға көмектесетін, әлем бойынша жұмыс істейтін тәуелсіз бренд және креативті агенттік. Компанияның жұмысы бренд стратегиясын, визуалды сәйкестікті, қаптаманы, веб-сайттар мен науқандарды қамтиды. Өсуге қолдау көрсетіп, аудиториямен ұзақ мерзімді байланыс орнатуға бағытталған бұл креативті тәсіл жоғары әсері бар жұмыстар жасауға негізделеді. Компания әлемнің бірнеше қаласындағы студиялары арқылы жұмыс істейді және маркетинг, консалтинг және саяхатқа қатысты салалардағы клиенттерге қызмет көрсететін халықаралық команданы біріктіреді.

Technical Analyst – Microsoft Service Desk (Hybrid Canada)

Provide Tier 1 service desk support for Bulletproof’s Microsoft-based managed services in a hybrid Canada role. Resolve user issues, manage tickets, and support LAN, desktop, and server environments.

Сипаттама

  • Handle incoming technical and customer service calls
  • Respond to emails about technical issues
  • Deliver timely first-line technical and customer support across related business functions
  • Support LAN, desktop, and server devices
  • Maintain enterprise Microsoft environments
  • Create and track tickets in service desk software
  • Act as the primary client contact across phone, email, messaging, and support portals
  • Manage multiple daily tickets while prioritizing changing workloads
  • Escalate complex incidents to specialized technical teams as needed
  • Collaborate with the Managed Services team

Талаптар

  • Bring 2–3 years of experience in a comparable technical support role
  • Hold a college certificate or diploma in information technology, or offer relevant experience and industry certification
  • Show enthusiasm for IT and a commitment to continued learning
  • Demonstrate strong working knowledge of Microsoft Windows, Microsoft 365, and Microsoft Office applications
  • Communicate clearly and build effective interpersonal relationships
  • Provide professional telephone support with a strong customer service focus
  • Work independently with limited supervision while managing competing tasks and shifting priorities
  • ITIL process knowledge is an asset
  • Be available to work 8 AM–5 PM AST, with reasonable-notice shift work when needed

Артықшылықтар

  • Reimbursement for relevant professional certifications and career development
  • Opportunities to participate in community and volunteer initiatives
  • Dedicated paid time for volunteering
  • 25% corporate discount on GoodLife Fitness memberships
  • Recognition programs and rewards, including a service award bonus

Ұқсас жұмыс орындары

Red Hat

Consulting Cloud Architect, OpenShift

Red Hat

Design and deliver Red Hat OpenShift, Kubernetes, and hybrid cloud solutions for enterprise customers. Lead customer engagements focused on infrastructure, automation, and application delivery.

Ашу
Kreato Global | BPO and Language Solutions
Red Hat

Red Hat OpenShift Cloud Consultant

Red Hat

Implement Red Hat OpenShift, Ceph, and Ansible solutions for enterprise customers in Israel. Design cloud architectures and advance DevOps automation at customer sites.

Ашу
Taurus SA

IT Technician and Client Support Specialist

Taurus SA
51 – 200 Қызметкерлер
Банк ісіКриптовалютаФинтех

Support Taurus’s corporate users and external clients at a regulated digital-asset fintech. Handle Azure infrastructure, endpoint support, ticket triage, and client issue resolution.

Ашу
RecruitGo

Remote Executive Assistant, Outreach and Marketing — Philippines

RecruitGo

Handle administrative support, CRM, outreach, and marketing for RecruitGo, an Employer of Record serving global clients with talent from emerging markets. Support two UK-facing clients with day-to-day administration and creative campaigns.

Ашу
Mars

Mars Customer Manager, Wegmans Account, Illinois Remote

Mars

Lead Mars Snacking’s Accelerator account strategy for Wegmans. Drive retailer growth through assortment, merchandising, pricing, promotions, and forecasting.

Ашу
Outforce

Credit Control and Collections Analyst

Outforce

Manage receivables, collections, and cash flow reporting for an FMCG business. Use SAP, Vend, and Excel to assess customer accounts and credit risk.

Ашу
Salonkee

Sales Representative, Salon Software — Göttingen

Salonkee
51 – 200 Қызметкерлер
SaaSМаркетплейсСұлулық

Grow Salonkee’s salon software business across Göttingen through local prospecting, product demonstrations, and end-to-end sales. Build relationships with salon owners and guide them from first contact through to closing.

Ашу