Senior Finance Executive, Balance Sheet Reconciliations
EXLReconcile balance sheet accounts and resolve ledger discrepancies for EXL’s finance team in India. Maintain accurate financial records that support reporting and compliance.
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EXL — ұйымдарға операцияларын жетілдіруге және тиімдірек шешімдер қабылдауға көмектесу үшін деректерді, талдауды және технологияларды пайдаланатын бизнес-консалтинг және қызмет көрсету компаниясы. Оның жұмысы операцияларды басқаруды, шешімдер аналитикасын және цифрлық трансформацияны қамтиды. Компания денсаулық сақтау, сақтандыру, қаржы және логистика салаларындағы клиенттерге қолдау көрсету тәжірибесіне ие. EXL деректер ғылымын практикалық бизнес сараптамасымен ұштастырып, әр ұйымның мақсаттарына, операциялық моделіне және салалық ерекшеліктеріне бейімделген шешімдер әзірлейді.
Senior Executive, Workforce Management Scheduling
Schedule frontline contact center teams using IEX Workforce Management and analyze CMS data. Improve staffing allocation and reporting with Excel and Power BI.
Сипаттама
- Schedule frontline staff in IEX Workforce Management and support adherence to service level agreements
- Build schedules from historical data and work with stakeholders to address changing demand
- Create and maintain reports from CMS and IEX data using Excel and Power BI
- Analyze data to inform operational decisions
- Track real-time schedule adherence and adjust resource allocation
- Review scheduling processes, identify efficiency improvements, and apply best practices
- Coordinate with operations teams to support business objectives
Талаптар
- Bachelor’s degree; a degree in Business Administration, Statistics, or a related field is an advantage
- 3–4 years of experience in workforce management
- Demonstrated experience with IEX Workforce Management
- Strong analytical ability
- Familiarity with Avaya CMS is an advantage
- Able to work effectively in a fast-paced setting and manage multiple priorities
- Strong written and spoken communication skills
- Careful attention to detail
- Strong knowledge of Microsoft Excel, IEX, and Erlang methodology
- Power BI experience is an advantage
Ұқсас жұмыс орындары
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EXLManage accounts receivable credit control, including invoicing, collections, reconciliations, and credit risk. Partner with customers and internal teams to resolve payment issues in India.
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Senior Accounts Payable Executive
EXLManage supplier questions, invoice issues, and procure-to-pay transactions. Prepare reports and meet service targets for accounts payable operations in Noida.
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