Humgroup

11 – 50 Қызметкерлер

Humgroup is a Brazil-based HR services group combining recruitment, talent management and strategic HR consulting for clients across industries in Brazil and internationally. Its services span Humtech, which began with technology recruitment; HumTalent, focused on mid- to senior-level leadership search; and HumConsult, which delivers tailored HR projects. The group brings together human-centered practice and data-informed approaches to help organizations attract and develop talent and shape their people operations. Its team works across recruitment, leadership search and consulting.

Компаниядағы жұмыс орындары

Senior Customer Success Manager, Humgroup — Hybrid in Brazil

Lead enterprise customer growth, retention, and executive reviews while coordinating customer stakeholders and internal teams. This full-time senior role follows a hybrid work model in Brazil.

4 күн бұрын

Бразилия Аралас Толық жұмыс күні Аға маман Қажетті Тіл: португал тілі Клиенттер табысы жөніндегі менеджер Клиенттердің табысы

Сипаттама

Run executive business reviews with enterprise clients, focusing on performance outcomes for senior and operational stakeholders.
Trace customer journeys and identify operational bottlenecks the platform can help resolve.
Pursue consultative account growth through upselling and cross-selling.
Track SMB portfolio performance using playbooks and respond early to signs of risk.
Use NPS, CSAT, and product usage signals to anticipate churn and launch recovery plans.
Coordinate Support, Project, and Sales teams with a focus on alignment.

Талаптар

Bring 3–5 years of experience in Customer Success, Account Management, or consultative B2B SaaS sales, ideally in technology, customer service platforms, or omnichannel settings.
Show a track record of growing revenue across an account portfolio.
Have experience managing enterprise accounts with multiple stakeholders.
Be comfortable working toward targets with variable compensation.
Know CRM systems, customer service platforms, NPS and CSAT measures, and executive presentations.

Ұқсас жұмыс орындары

Автомобиль өнеркәсібі Логистика Саяхат

Бразилия Аралас Толық жұмыс күні Орта деңгей Аға маман Қажетті Тіл: португал тілі Клиенттер табысы жөніндегі менеджер Клиенттердің табысы

Python SQL

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Консалтинг Логистика Маркетинг

Бразилия

2 984 R$ – 5 460 R$ / ай

Аралас Толық жұмыс күні Орта деңгей Аға маман Қажетті Тіл: португал тілі Клиенттер табысы жөніндегі менеджер Клиенттердің табысы

ERP

Support customers as they adopt Nomus ERP Industrial by tracking success metrics, guiding implementations, and helping prevent cancellations.

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HR технологиялары SaaS Денсаулық сақтау

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Senior Customer Success Manager, Humgroup — Hybrid in Brazil

Lead enterprise customer growth, retention, and executive reviews while coordinating customer stakeholders and internal teams. This full-time senior role follows a hybrid work model in Brazil.

Сипаттама

Талаптар

Ұқсас жұмыс орындары

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