B
BH Partner S.A.C.
BH Partner S.A.C. — Лима қаласында орналасқан, байланыс орталығы және бизнес-процестерді аутсорсингке беру қызметтерін ұсынатын компания. Компания ішкі және халықаралық нарықтардағы телекоммуникация, сақтандыру және қаржы салаларындағы клиенттерге қызмет көрсетеді. Оның қызмет бағыттарына кіріс және шығыс қоңыраулар, телефон арқылы сату, клиенттерді қолдау, сондай-ақ сыртқы сауда бойынша көмек сияқты консультациялық қызметтер кіреді. Компания интеграцияланған басқару жүйелері, операциялық қызметтер және клиенттерге қызмет көрсету шешімдері арқылы B2B операцияларын қолдайды.

Remote Call Quality Monitor - Telecom Sales | Peru

Remote quality monitoring role with Partner Service, a telecommunications and call center company. Review sales calls, document findings, and provide feedback to portability advisors.

Сипаттама

  • Assess telephone advisors’ interactions against established quality standards
  • Ensure compliance with quality processes
  • Report critical cases and findings identified during monitoring
  • Issue the required alerts
  • Detect communication breakdowns and critical errors
  • Provide feedback to advisors who demonstrate critical errors

Талаптар

  • Completed, ongoing, or unfinished technical or university studies in Psychology, Communications, Marketing, Administration, or a related field
  • Intermediate Microsoft Office proficiency
  • Knowledge of PowerPoint and digital tools
  • At least six months of experience specifically as a quality monitor or quality analyst
  • Knowledge of sales performance indicators, preferably in portability
  • Secondary education
  • Proactive approach
  • Dynamic working style
  • Effective communication skills
  • Strong organization and time-management skills
  • Availability to work Monday through Saturday, 9:00 a.m. to 6:00 p.m., with Sundays off

Артықшылықтар

  • Career advancement opportunities
  • Corporate benefits
  • On-time payments
  • S/300 performance-indicator bonus

Ұқсас жұмыс орындары

Johnson & Johnson

Director, Patient and Customer Experience – Johnson & Johnson, Singapore

Johnson & Johnson

Lead Johnson & Johnson’s APAC patient experience, patient support and commercial AI strategy from Singapore. Drive regional customer experience adoption, market execution and cross-functional healthcare innovation.

Ашу
Genki

Senior Customer Care Operations Lead

Genki

Lead customer care operations at Genki, a global travel health insurance startup. Oversee team coordination, quality, escalations, performance metrics, support content, and process improvements.

Ашу
Stryker

Operating Room Nurse, Technical Support Specialist – Hip and Knee Implants

Stryker

Provide operating room support for Stryker hip and knee implant procedures, including customer assistance, training, and field logistics. The role is home-based in France.

Ашу
Conduent

Customer Experience Associate IV at Conduent (Hybrid, Romania)

Conduent

Provide specialized customer support, resolve escalated cases, and keep customer records up to date. Help guide and mentor teammates while supporting Conduent’s services.

Ашу
CGF CounselGroupFrankfurt AG

Senior Microsoft Power Platform L3 Support Cluster Lead

CGF CounselGroupFrankfurt AG

Lead L3 support for Microsoft Power Platform, including administration and CI/CD delivery. Coordinate support teams and improve operations for enterprise IT services in Romania.

Ашу
NatWest Group

Customer Service Operations Analyst — NatWest Group, Manchester

NatWest Group

Investigate banking queries, authorise transactions and gather information from customers and businesses. This hybrid role supports process improvements and better customer outcomes.

Ашу
Salonkee

German-Speaking Customer Support Specialist

Salonkee
51 – 200 Қызметкерлер
SaaSМаркетплейсСұлулық

Support salon customers using Salonkee’s software, handling billing questions, technical troubleshooting, and platform guidance. Communicate in German and English by phone, chat, and email.

Ашу
Anyone AI

Remote Legal Expert in Uruguay

Anyone AI

Create realistic legal research, contract, and regulatory tasks to evaluate Anyone AI’s frontier models. Assess AI-generated legal analyses and develop authoritative reference solutions and evaluation criteria.

Ашу
ValueNet Group

Customer Care Manager

ValueNet Group

Build lasting customer relationships and develop employee benefits and bonus programs at ValueNet Group, a German employee benefits provider.

Ашу