Senior Financial Analyst, FP&A — Emerson
Emerson
Support Emerson’s FP&A reporting, forecasting, and process improvement in a hybrid role based in Pune. The position works across finance teams and enterprise reporting systems.
Deschide
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BH Partner S.A.C. este o companie de centre de contact și externalizare a proceselor de afaceri cu sediul în Lima, care deservește clienți din domeniile telecomunicațiilor, asigurărilor și serviciilor financiare pe piețe interne și internaționale. Activitatea sa include apeluri primite și efectuate, vânzări prin telefon, asistență pentru clienți și servicii de consultanță, precum sprijin pentru comerțul exterior. Compania susține operațiunile B2B prin sisteme integrate de management, servicii operaționale și soluții de relații cu clienții.
Remote Call Quality Monitor - Telecom Sales | Peru
Remote quality monitoring role with Partner Service, a telecommunications and call center company. Review sales calls, document findings, and provide feedback to portability advisors.
Descriere
- Assess telephone advisors’ interactions against established quality standards
- Ensure compliance with quality processes
- Report critical cases and findings identified during monitoring
- Issue the required alerts
- Detect communication breakdowns and critical errors
- Provide feedback to advisors who demonstrate critical errors
Cerințe
- Completed, ongoing, or unfinished technical or university studies in Psychology, Communications, Marketing, Administration, or a related field
- Intermediate Microsoft Office proficiency
- Knowledge of PowerPoint and digital tools
- At least six months of experience specifically as a quality monitor or quality analyst
- Knowledge of sales performance indicators, preferably in portability
- Secondary education
- Proactive approach
- Dynamic working style
- Effective communication skills
- Strong organization and time-management skills
- Availability to work Monday through Saturday, 9:00 a.m. to 6:00 p.m., with Sundays off
Beneficii
- Career advancement opportunities
- Corporate benefits
- On-time payments
- S/300 performance-indicator bonus
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