5CA
5CA
1 001 – 5 000 Қызметкерлер
B2BОйындар
5CA — көптілді қашықтан қызмет көрсетуге маманданған, ойын индустриясына ерекше назар аударатын B2B клиенттер тәжірибесі және техникалық қолдау аутсорсингі компаниясы. Компания 2005 жылдан бері толықтай үйден жұмыс істейтін қызметкерлер құрамымен жұмыс істеп келеді және 20 жылдан астам уақыт бойы ірі ойын индустриясындағы клиенттерге қолдау көрсетіп келеді. Оның командалары бірнеше тілде клиенттерге, ойыншыларға және техникалық қолдау қызметтерін ұсынады. Әртүрлі елдерде Gaming Support Agent, Customer Support Agent және Tech Support Agent қызметтеріне жұмысқа орналасу мүмкіндіктері бар.

German and English Gaming Support Agent - Remote in Croatia

Provide remote player support for 5CA’s gaming and technology clients from Croatia. Resolve account, technical, purchase, and gameplay issues in German and English.

Сипаттама

  • Support customers for an assigned game studio
  • Assist players with account and technical problems
  • Resolve questions related to purchases and gameplay
  • Collaborate with fellow agents under the direction of a Team Lead and Operations Manager
  • Complete guided training modules to strengthen and expand job-related skills
  • Keep informed about the client’s latest projects, updates, previous releases, and brand guidelines
  • Help players maintain an enjoyable gaming experience

Талаптар

  • Advanced German proficiency at C1 level or higher
  • Intermediate English proficiency at B2 level or higher
  • Residence in Croatia
  • Strong gaming knowledge and enthusiasm for video games
  • Ownership of a PS4, PS5, Xbox One, Xbox One Series X, Nintendo Switch, or modern gaming PC or laptop
  • Ability to learn quickly, take initiative, and troubleshoot effectively
  • A dedicated, quiet workspace at home
  • Internet service providing at least 15 Mb/s download and upload speeds, with international latency below 120 ms
  • At least 8 GB of RAM
  • Windows 11, excluding S Mode, or macOS 13.0 or later
  • Processor with a CPU Mark of at least 9220, including 8th-generation Intel or later and 2nd-generation Ryzen or later
  • GPU with a G3D Rating of at least 4806, such as a GTX 760 or stronger
  • Smartphone for two-factor authentication running Android 10.0 or later or iOS 16.0 or later
  • Customer service experience is optional but advantageous

Артықшылықтар

  • Work entirely remotely and avoid commuting time and travel expenses
  • Join a fast-moving international company serving ambitious gaming, e-commerce, and technology clients
  • Work in a casual, diverse, and inclusive environment spanning more than 80 countries and 25 languages
  • Use innovative digital tools and receive comprehensive training
  • Access an online training-course library
  • Take part in learning and career-development initiatives offered throughout the year
  • Participate in engaging employee activities
  • Join employee-led communities including 5CA Connect, Pride, 5CA Gamers, and Women of 5CA

Ұқсас жұмыс орындары

Syneos Health

Clinical Trial Coordinator, Regulatory and Finance

Syneos Health

Coordinate regulatory and finance operations for Syneos Health biopharmaceutical trials in Athens. Support study sites, documentation, databases, supplies, meetings, and compliance.

Ашу
Thermo Fisher Scientific

Senior Clinical Quality Assurance Compliance Manager

Thermo Fisher Scientific

Lead clinical quality assurance, risk management, and governance for Thermo Fisher Scientific’s clinical research business. Home-based position supporting clinical study teams across the United States.

Ашу
Jefferson

Senior Clinical Research Coordinator – Oncology Trials

Jefferson

Support oncology trial regulatory coordination at Jefferson Health, including PRMC and IRB submissions, regulatory files, amendments, and monitoring preparation.

Ашу
ICON plc

Remote Clinical Research Associate in Bulgaria

ICON plc

Monitor vaccine clinical trials for ICON, a global clinical research organization. Support protocol compliance, reliable study data, and patient safety across clinical sites.

Ашу
ICON plc

Clinical Trial Coordinator

ICON plc

Support ICON’s sponsor-dedicated clinical research operations by helping monitor U.S. trial sites remotely. Assist with trial documentation, compliance, site reporting, and team coordination.

Ашу
General Motors
Fuze Health

Senior Manager, Contact Center and Clinical Pharmacy Operations

Fuze Health

Lead Fuze Health’s digital pharmacy Care organization across contact center, processing, specialty, and clinical operations. Drive compliant, scalable service delivery and patient safety across teams and operational domains.

Ашу
EMCOR Group, Inc.

Electrical Designer – Hybrid, Norwood

EMCOR Group, Inc.

Lead coordinated electrical and prefabrication design for Gaston Electrical projects across New England. Work with BIM, project management, field, and prefab teams to support coordinated plans and installation.

Ашу
MyFundedFutures

Graphic Designer, MyFundedFutures

MyFundedFutures
11 – 50 Қызметкерлер
ҚаржыФинтех

Shape MyFundedFutures’ proprietary trading brand across social media, video, campaigns, and events. Create bold content for a Gen Z trading audience.

Ашу
LPA, Inc.

Senior Interior Project Designer, Education

LPA, Inc.
201 – 500 Қызметкерлер
Құрылыс

Shape sustainable learning environments at LPA, an integrated architecture and design firm. Lead multidisciplinary design, client presentations, and high-performance school projects.

Ашу