Sitetracker
Sitetracker
Sitetracker күрделі әрі ауқымды инфрақұрылымдық бағдарламаларға арналған бұлттық орналастыру операцияларын басқару бағдарламалық жасақтамасын ұсынады. Оның платформасы телекоммуникация, жаңартылатын энергия, коммуналдық қызметтер, құрылыс және инженерия салаларындағы ұйымдарға жобаларды, нысандарды және активтерді үйлестіруге, сондай-ақ операциялық көріну деңгейін арттыру үшін геокеңістіктік деректерді пайдалануға көмектеседі. Sitetracker осы жұмыс процестерін біріктіре отырып, бөлінген инфрақұрылым нысандарын іске асыруда неғұрлым бірізді орындауды және жобалардың экономикалық тиімділігін арттыруды қолдайды.

Customer Success Manager, Mexico (Remote)

Guide Sitetracker customers through implementation, adoption, renewals, and account growth. Build success plans, manage stakeholder relationships and KPIs, and demonstrate the platform’s business value.

Сипаттама

  • Guide customers through implementation, launch, and adoption of the Sitetracker platform.
  • Act as each customer’s primary contact, advocate, and trusted advisor.
  • Connect customer business objectives with Sitetracker capabilities and demonstrate the resulting value.
  • Set regular customer touchpoints and develop action plans tied to KPIs.
  • Drive user adoption and customer advocacy to support retention and growth.
  • Develop customer references that support global sales efforts.
  • Create strategic account plans to support product expansion.
  • Coordinate with Product and Engineering on customer requests, roadmaps, and customizations.
  • Build and deliver customer success plans tailored to each account.
  • Manage a portfolio of approximately 30–35 accounts.
  • Use customer health, product usage, and engagement signals to identify retention risks and growth opportunities.
  • Lead customer business reviews that show measurable value and connect Sitetracker capabilities to customer priorities.
  • Scale communications for different customer roles, industries, and regions.
  • Build repeatable engagement frameworks and data-informed portfolio management processes.
  • Share customer insights and effective practices to help grow the Customer Success organization.

Талаптар

  • Experience managing a portfolio of mid-market customers and driving renewals.
  • Excellent written communication skills.
  • Enthusiasm for customer success.
  • Commitment to ongoing personal development.
  • Ability to build strong relationships with senior stakeholders and project sponsors.
  • Ability to develop and deliver customer communication plans.
  • Understanding of customer use cases and Sitetracker platform adoption.
  • Ability to identify, deliver, and explain solution value and return on investment.
  • Ability to define and measure KPIs tied to business outcomes and value realization.
  • Ability to identify opportunities to generate additional revenue.
  • Strong technical understanding of deployed solutions and Sitetracker platform capabilities.
  • Ability to complete internal certifications.
  • Ability to troubleshoot independently.
  • Experience with or ability to use Salesforce and tools for monitoring customer health, product adoption, and engagement.
  • Ability to communicate with customers in English and Spanish.

Артықшылықтар

  • Internal certifications to build product knowledge and support independent troubleshooting.
  • Opportunities for personal development.
  • Remote work arrangement.

Ұқсас жұмыс орындары

Salonkee

Sales Representative – Salon Software, Braunschweig

Salonkee
51 – 200 Қызметкерлер
SaaSМаркетплейсСұлулық

Help Salonkee grow its salon software business in Braunschweig through prospecting, product demonstrations and managing sales from first contact to close.

Ашу
Salonkee

Salonkee Sales Representative (Career Changer) – Hannover

Salonkee
51 – 200 Қызметкерлер
SaaSМаркетплейсСұлулық

Grow Salonkee’s salon software business in Hannover by building relationships with salon owners and guiding them through product demonstrations. Manage the sales process from prospecting to close while planning your week independently.

Ашу
Red Hat

Consulting Cloud Architect, OpenShift

Red Hat

Design and deliver Red Hat OpenShift, Kubernetes, and hybrid cloud solutions for enterprise customers. Lead customer engagements focused on infrastructure, automation, and application delivery.

Ашу
Kreato Global | BPO and Language Solutions
Red Hat

Red Hat OpenShift Cloud Consultant

Red Hat

Implement Red Hat OpenShift, Ceph, and Ansible solutions for enterprise customers in Israel. Design cloud architectures and advance DevOps automation at customer sites.

Ашу
Taurus SA

IT Technician and Client Support Specialist

Taurus SA
51 – 200 Қызметкерлер
Банк ісіКриптовалютаФинтех

Support Taurus’s corporate users and external clients at a regulated digital-asset fintech. Handle Azure infrastructure, endpoint support, ticket triage, and client issue resolution.

Ашу
RecruitGo

Remote Executive Assistant, Outreach and Marketing — Philippines

RecruitGo

Handle administrative support, CRM, outreach, and marketing for RecruitGo, an Employer of Record serving global clients with talent from emerging markets. Support two UK-facing clients with day-to-day administration and creative campaigns.

Ашу
Mars

Mars Customer Manager, Wegmans Account, Illinois Remote

Mars

Lead Mars Snacking’s Accelerator account strategy for Wegmans. Drive retailer growth through assortment, merchandising, pricing, promotions, and forecasting.

Ашу
Outforce

Credit Control and Collections Analyst

Outforce

Manage receivables, collections, and cash flow reporting for an FMCG business. Use SAP, Vend, and Excel to assess customer accounts and credit risk.

Ашу