Prime System Solutions
Prime System Solutions
51 – 200 Қызметкерлер
SaaSКонсалтингМаркетинг
Prime System Solutions — таланттарды іздеу, бағдарламалық жасақтама әзірлеу және Power BI көмегімен деректерді талдау арқылы ұйымдарға өз мүмкіндіктерін нығайтуға көмектесетін консалтингтік және технологиялық компания. Күрделі IT инфрақұрылымдарын басқарудағы 15 жылдан астам тәжірибесіне сүйене отырып, компания операциялық тиімділікті арттыруға және бизнестің ұзақ мерзімді мақсаттарын қолдауға бағытталған, нақты қажеттіліктерге бейімделген шешімдер әзірлейді. Оның жұмысы консалтинг, маркетинг және SaaS-ке қатысты қажеттіліктер бойынша жаһандық таланттар пулына қолжетімділікті практикалық технологиялық сараптамамен ұштастырады.

Billing Coordinator and Executive Virtual Assistant - Hybrid, Quezon City

Oversee customer billing, collections, payment follow-up, executive calendars, and operational administration. This full-time hybrid role supports two co-owners in Quezon City.

Сипаттама

  • Create new customer accounts in the PSA and billing system after trial conversion, including packages, payment terms, pricing, prorated first-month charges, and referral partner details.
  • Cross-check account configurations against approved quotes before issuing the first invoice.
  • Process authorized add-ons, upgrades, downgrades, and cancellations from service-ticket requests.
  • Review monthly and annual invoice batches, resolving discrepancies or escalating exceptions.
  • Track declined and failed payments, contact customers, issue secure payment-update links, retry charges, and record results.
  • Track annual renewals and follow up when renewal payments fail.
  • Post check and ACH payments accurately.
  • Pursue overdue balances according to approved scripts and collection schedules.
  • Handle customer and partner billing inquiries through email, phone, and ticketing channels.
  • Escalate billing disputes, refund requests, and other matters that require owner authorization.
  • Keep partner identification data accurate for commission allocation.
  • Compile monthly partner commission statements and billing reports.
  • Coordinate both co-owners' calendars and arrange meetings.
  • Review incoming inboxes, prioritize messages, and prepare routine replies.
  • Participate in internal meetings as the note-taker, recording decisions, action items, and due dates.
  • Update the shared weekly action tracker and follow up on unresolved tasks.
  • Build meeting agendas and assemble relevant documents and information.
  • Create, revise, and format documents, spreadsheets, and presentations in Microsoft 365.
  • Organize SharePoint sites and shared-folder structures.
  • Update trackers covering vendors, contracts, renewals, software subscriptions, and licenses.
  • Keep CRM records current and perform basic research.
  • Assist with approved social media scheduling and event or webinar coordination.
  • Liaise with vendors and organize invoices and receipts for bookkeeping.
  • Create straightforward process documentation and checklists.
  • Coordinate with both co-owners through a shared priority list and resolve competing priorities through clarification.

Талаптар

  • At least three years of experience in billing, accounts receivable, bookkeeping support, or a related function, plus experience assisting US-based executives or business owners as an Executive Assistant or Virtual Assistant.
  • Hands-on experience with billing, PSA, or accounting platforms such as HaloPSA, ConnectWise, QuickBooks, or comparable systems.
  • Experience using online payment processors.
  • Strong Microsoft 365 capability, especially with Outlook, Teams, Word, Excel, and SharePoint.
  • Experience with GoHighLevel, HubSpot, or another CRM is advantageous.
  • Experience in IT, managed services, or SaaS is advantageous.
  • Excellent written and spoken English, with the confidence to discuss customer accounts directly with US-based clients.
  • High attention to detail and comfort handling numbers and financial data.
  • Strong organization, reliability, and consistent follow-through.
  • Ability to balance competing priorities and recognize when escalation is needed.
  • Professional discretion and trustworthiness when handling confidential customer, financial, employee, and company information.
  • Availability and willingness to work full time during US Central Time business hours, including core hours from 8:00 AM to 5:00 PM CT.
  • Completion of a background check before the offer stage.

Артықшылықтар

  • Office location with convenient access to public transportation, dining, and nearby establishments.
  • Modern, fully equipped workplace with contemporary amenities.
  • Paid leave beginning upon regularization.
  • HMO and broader healthcare coverage upon regularization.
  • Statutory benefits including SSS, PhilHealth, and Pag-IBIG.
  • Collaborative and enjoyable workplace culture.
  • Full-time employment with government-required contributions and benefits.
  • Background screening included in the hiring process.

Ұқсас жұмыс орындары

AT&T

Bilingual Spanish Retail Store Manager

AT&T

Lead AT&T retail operations, sales, merchandising, and team development in Spanish and English. Help customers choose telecommunications services, entertainment, and technology.

Ашу
EvenUp

Spanish Bilingual Personal Injury Pre-Litigation Case Manager

EvenUp

Manage personal injury cases through pre-litigation for EvenUp’s AI-powered legal platform. Coordinate claims, records, liens, treatment, demands, and client communication in a remote U.S. role.

Ашу
EvenUp

Spanish Bilingual Personal Injury Pre-Litigation Case Manager

EvenUp

Manage pre-litigation personal injury claims for EvenUp’s legal technology platform, coordinating records, liens, and client care. Prepare demand-ready case files in a remote, U.S.-based role.

Ашу
EvenUp

Spanish-Bilingual Personal Injury Pre-Litigation Case Manager (Remote, US)

EvenUp

Manage personal injury claims from intake through demand preparation, coordinating records, treatment, liens, and client communication. Support EvenUp’s legal operations platform in a US-based remote role.

Ашу
Manulife

Bilingual Associate Manager, CAF Disability Claims

Manulife

Lead and develop Case Managers handling long-term disability claims for Canadian Armed Forces veterans at Manulife. Coach the team and improve case management outcomes.

Ашу
Bank of America

Bilingual Spanish Relationship Banker — Jamaica, NY

Bank of America

Serve Jamaica-area clients at Bank of America financial centers by explaining banking services and handling transactions. Understand clients’ priorities and connect them with financial solutions.

Ашу
Valet Living

Bilingual English-Spanish Order Processor, Remote

Valet Living

Process service orders remotely in English and Spanish while assisting clients and coordinating with branch teams. Keep property-service records accurate and provide timely updates.

Ашу
Bank of America

Bilingual Spanish Relationship Banker – Jamaica, NY

Bank of America

Serve Queens clients in Spanish and English, process banking transactions, and connect customers with relevant financial solutions. Assist Spanish-speaking customers at Bank of America financial centers.

Ашу
Snowflake

Senior Partner Development Manager, Technology Alliances

Snowflake
5 001 – 10 000 Қызметкерлер
B2BSaaSКәсіпорын

Lead Snowflake’s strategic technology partnerships, shaping global co-sell, resale, marketing, and product integration efforts. Work with sales, technical, and executive teams to grow joint business across the Americas, EMEA, and APJ.

Ашу
Tokio Marine HCC

Senior Executive Relationship Manager, Distribution

Tokio Marine HCC

Build national broker partnerships and grow profitable distribution for Tokio Marine HCC. Lead strategic accounts, strengthen senior stakeholder relationships, and advance specialty insurance growth.

Ашу