Snap Inc. is a technology company building camera-driven products for communication, creativity, and self-expression. Its work centers on using visual technology to help people connect while considering the broader effects of digital products on mental health, society, and the environment. The company also highlights diversity, equity, and inclusion across its workforce, responsible design, ethical governance, transparent decision-making, and environmentally conscious operations.
Senior Global Sales Onboarding Specialist at Snap Inc. — Los Angeles, Onsite
Lead Snap’s ASCEND global sales onboarding program and coordinate in-person learning experiences across regions. Manage cohorts, facilitators, cross-functional partners, measurement, and scalable program operations.
United States
California
New York
Washington$130,000 – $196,000 / year
On-siteFull-timeSeniorEnglish RequiredSalesDescription
- Lead end-to-end coordination and delivery of ASCEND, Snap’s global in-person sales onboarding program.
- Develop integrated plans for curriculum, facilitators, speakers, participants, communications, logistics, technology, and learning materials.
- Coordinate Sales L&D and cross-functional partners while managing ownership, timelines, dependencies, and deliverables.
- Convert business priorities and subject-matter expertise into relevant learning experiences.
- Prepare speakers and facilitators through deadline management, rehearsals, materials preparation, and day-of support.
- Coordinate event, workplace, travel, and regional partners for in-person programs across global locations.
- Maintain the ASCEND program calendar and consistent operating rhythm.
- Facilitate and support global new-hire onboarding covering Snap’s advertising business, products, tools, customers, and working practices.
- Develop and refine engaging learning experiences, facilitator guides, participant resources, job aids, communications, and related materials.
- Measure participant readiness, engagement, learning outcomes, program effectiveness, and stakeholder feedback.
- Review cohort data to identify trends and recommend improvements to curriculum, delivery, and participant experience.
- Maintain program dashboards and communicate outcomes, risks, upcoming cohorts, and leadership priorities.
- Create processes, documentation, templates, timelines, and playbooks that make ASCEND repeatable and globally scalable.
- Manage multiple cohorts, stakeholders, and workstreams while promoting accountability and resolving barriers.
- Find opportunities to simplify, automate, and strengthen program operations.
- Record program knowledge, decisions, materials, and operating procedures.
Requirements
- At least five years of experience in Learning & Development, Sales Enablement, Program Management, Sales Operations, Sales, or a related discipline.
- Experience owning or managing complex, high-visibility programs from initial planning through execution and measurement.
- Background coordinating stakeholders across multiple functions in highly cross-functional organizations.
- Experience designing or delivering professional learning experiences.
- Strong project management skills, including the ability to reprioritize quickly and meet firm deadlines.
- Bachelor’s degree or equivalent relevant professional experience.
- Excellent program and project management capabilities.
- Strong operational judgment and meticulous attention to detail.
- Ability to drive accountability and results across cross-functional partners without direct authority.
- Strong stakeholder management, facilitation, presentation, written communication, content-editing, and organizational skills.
- Ability to turn unfamiliar or technical information into clear learning experiences and resources.
- Experience using data, participant feedback, and business outcomes to assess and improve programs.
- Understanding of sales organizations and seller effectiveness.
- Ability to work effectively in a global organization and adapt programs across regions.
- Preferred experience includes sales onboarding or enablement; global, cohort-based, or in-person learning programs; digital advertising, media, technology, or fast-moving commercial environments; LMS or sales enablement platforms; measurement frameworks; data-driven scalable recommendations; and regional or global matrixed organizations.
Benefits
- Paid parental leave.
- Comprehensive medical coverage.
- Emotional and mental health support programs.
- Compensation packages that provide employees with a share in Snap’s long-term success.