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TDS Global Solutions
TDS Global Solutions
51 – 200 Employees
B2BConsultingRecruitment
TDS Global Solutions is a consulting, recruitment, and B2B outsourcing firm that helps organizations design, source, and improve customer operations. Founded in 1991, the company works across contact center and back-office outsourcing, executive recruitment, vendor management, training, process automation, AI consulting, and contact-center M&A advisory. Its services include support for inbound and outbound channels, email, chat, social media, technical support, mortgage and dental billing, accounting, and HR processes. TDS Global Solutions also evaluates contact-center capabilities and connects clients with nearshore, offshore, and domestic service partners across the Americas, Europe, Africa, and Asia-Pacific.
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Remote VP of Sales at TDS Global Solutions

Lead enterprise sales for BPO, customer experience, and technology transformation services. Build new-logo growth through executive relationships, pipeline development, negotiations, and complex deal management.

USUnited States
$200,000 – $250,000 / year
RemoteFull-timeLeadEnglish RequiredSales

Description

  • Identify, develop, and close enterprise opportunities in BPO, customer experience, and technology-enabled transformation.
  • Create sales strategies that support company growth priorities and target industries.
  • Generate opportunities through executive outreach, industry contacts, advisors, partners, networking, and events.
  • Lead new-logo sales from prospecting and qualification through solution design, proposals, negotiation, contracting, and close.
  • Build trusted relationships with C-suite leaders and other senior decision-makers.
  • Work with solutions, operations, technology, AI, finance, pricing, legal, marketing, and executive teams to shape client solutions.
  • Explain the value of BPO and customer experience services, AI-enabled operations, automation, analytics, and digital transformation.
  • Prepare business cases and executive presentations that link solutions to productivity, savings, customer experience, revenue growth, and risk reduction.
  • Negotiate commercial models based on staffing, transactions, consumption, or outcomes.
  • Manage a qualified pipeline to meet annual new-logo revenue and bookings goals, maintaining accurate forecasts and CRM records.
  • Track competitors, buyer priorities, emerging technologies, and commercial trends.
  • Hand off clients smoothly to account leadership after contracts are signed.

Requirements

  • Substantial enterprise sales experience in BPO, customer experience, customer care, digital transformation, technology-enabled services, or a related field.
  • Direct sales experience in BPO or customer experience is strongly preferred.
  • Demonstrated success personally generating and closing new enterprise clients, including complex, multi-stakeholder deals.
  • Established, active relationships with C-suite leaders, senior decision-makers, advisors, or industry influencers in target markets.
  • A track record of building pipeline through independent prospecting and relationship development beyond existing accounts, inbound leads, and formal RFPs.
  • Experience creating strategic pursuit plans, executive relationship strategies, and sales approaches that lead to closed business.
  • Ability to explain the business value of AI, automation, analytics, digital capabilities, and technology-enabled customer experience solutions.
  • Experience developing ROI-based business cases and working through enterprise procurement, pricing, contracting, security, technology, and legal processes.
  • Strong pipeline management, sales forecasting, CRM, and standard productivity software skills.
  • A bachelor’s degree in business or a related field is preferred; equivalent relevant experience may be considered.
  • Willingness to travel extensively.
  • Ability to discuss sales results from the previous three to five years, including new-logo revenue, total or annual contract value, average and largest deal size, quota attainment, and the share of pipeline personally generated.
  • Strength in strategic prospecting, executive presence, consultative selling, commercial judgment, negotiation, problem-solving, writing, executive presentations, organization, time management, collaboration, self-direction, resilience, and managing multiple complex pursuits.

Benefits

  • Extensive travel is required for this position.
  • Final title and compensation depend on experience and demonstrated performance.

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