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TDS Global Solutions
TDS Global Solutions
51 – 200 Angajați
B2BConsultanțăRecrutare
TDS Global Solutions este o firmă de consultanță, recrutare și externalizare B2B, care ajută organizațiile să își proiecteze, să își procure și să își îmbunătățească operațiunile de relații cu clienții. Fondată în 1991, compania activează în domeniul externalizării serviciilor pentru centre de contact și al operațiunilor de back-office, al recrutării de directori, al gestionării furnizorilor, al formării, al automatizării proceselor, al consultanței în inteligență artificială și al consultanței privind fuziunile și achizițiile din sectorul centrelor de contact. Serviciile sale includ asistență pentru canale de comunicare de intrare și de ieșire, email, chat, rețele sociale, suport tehnic, facturarea creditelor ipotecare și a serviciilor stomatologice, contabilitate și procese de resurse umane. TDS Global Solutions evaluează, de asemenea, capacitățile centrelor de contact și conectează clienții cu parteneri de servicii nearshore, offshore și locali din America, Europa, Africa și regiunea Asia-Pacific.
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Locurile de muncă ale companiei

Remote VP of Sales at TDS Global Solutions

Lead enterprise sales for BPO, customer experience, and technology transformation services. Build new-logo growth through executive relationships, pipeline development, negotiations, and complex deal management.

USStatele Unite ale Americii
200.000 $ – 250.000 $ / an
RemoteNormă întreagăLiderLimbă Obligatorie: englezăVânzări

Descriere

  • Identify, develop, and close enterprise opportunities in BPO, customer experience, and technology-enabled transformation.
  • Create sales strategies that support company growth priorities and target industries.
  • Generate opportunities through executive outreach, industry contacts, advisors, partners, networking, and events.
  • Lead new-logo sales from prospecting and qualification through solution design, proposals, negotiation, contracting, and close.
  • Build trusted relationships with C-suite leaders and other senior decision-makers.
  • Work with solutions, operations, technology, AI, finance, pricing, legal, marketing, and executive teams to shape client solutions.
  • Explain the value of BPO and customer experience services, AI-enabled operations, automation, analytics, and digital transformation.
  • Prepare business cases and executive presentations that link solutions to productivity, savings, customer experience, revenue growth, and risk reduction.
  • Negotiate commercial models based on staffing, transactions, consumption, or outcomes.
  • Manage a qualified pipeline to meet annual new-logo revenue and bookings goals, maintaining accurate forecasts and CRM records.
  • Track competitors, buyer priorities, emerging technologies, and commercial trends.
  • Hand off clients smoothly to account leadership after contracts are signed.

Cerințe

  • Substantial enterprise sales experience in BPO, customer experience, customer care, digital transformation, technology-enabled services, or a related field.
  • Direct sales experience in BPO or customer experience is strongly preferred.
  • Demonstrated success personally generating and closing new enterprise clients, including complex, multi-stakeholder deals.
  • Established, active relationships with C-suite leaders, senior decision-makers, advisors, or industry influencers in target markets.
  • A track record of building pipeline through independent prospecting and relationship development beyond existing accounts, inbound leads, and formal RFPs.
  • Experience creating strategic pursuit plans, executive relationship strategies, and sales approaches that lead to closed business.
  • Ability to explain the business value of AI, automation, analytics, digital capabilities, and technology-enabled customer experience solutions.
  • Experience developing ROI-based business cases and working through enterprise procurement, pricing, contracting, security, technology, and legal processes.
  • Strong pipeline management, sales forecasting, CRM, and standard productivity software skills.
  • A bachelor’s degree in business or a related field is preferred; equivalent relevant experience may be considered.
  • Willingness to travel extensively.
  • Ability to discuss sales results from the previous three to five years, including new-logo revenue, total or annual contract value, average and largest deal size, quota attainment, and the share of pipeline personally generated.
  • Strength in strategic prospecting, executive presence, consultative selling, commercial judgment, negotiation, problem-solving, writing, executive presentations, organization, time management, collaboration, self-direction, resilience, and managing multiple complex pursuits.

Beneficii

  • Extensive travel is required for this position.
  • Final title and compensation depend on experience and demonstrated performance.

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