Enterprise Customer Success Manager, Brazil (Remote)
Joom
Lead renewals, retention, and account growth for JoomPulse enterprise customers. Turn Mercado Livre and Shopee analytics into practical recommendations for marketplace sellers.
Open
Five Star Solutions provides outsourced customer experience and contact center services for organizations that need scalable, secure support operations. Its teams combine experienced customer service agents with CX technology and intelligent automation to deliver customer care, technical support, dispatch, data entry, business continuity, and AI-enabled self-service. The company supports clients across healthcare, fintech, retail, travel, government, and insurance, with onshore, nearshore, and offshore delivery models and workflows designed for regulated environments, including SOC 2-, PCI-, and HIPAA-aligned operations.
Remote Patient Billing Representative - Five Star Solutions
Support patients with healthcare payments, insurance verification, billing education, and claims questions. Provide accurate, compliant service using EMR and billing systems.
Description
- Assist patients with payment processing, billing education, insurance verification, and claims inquiries
- Take patient payments by phone in line with financial responsibility policies
- Set up, revise, and maintain patient payment plans
- Maintain accurate transactions, documentation, and account data
- Explain claim notes, balances, and billing results clearly
- Verify, audit, and update patient insurance information
- Enter insurance updates in the EMR and resubmit pending or corrected claims
- Explain coordination of benefits, deductibles, coinsurance, copays, timely filing requirements, and claim denials
- Investigate discrepancies and work with internal teams to resolve billing problems
- Review account histories to identify the causes of billing or payment concerns
- Suggest resolutions and next steps that follow applicable policies
- Work across billing systems, EMR platforms, operational tools, and knowledge resources
- Comply with documentation, privacy, security, HIPAA, and confidentiality standards
- Follow assigned schedules and remain available during scheduled hours
- Complete required client training and take part in uptraining and cross-training programs
- Deliver professional, accountable, empathetic, patient-focused service
Requirements
- Customer service or call center experience is required
- Healthcare billing, insurance, or claims experience is strongly preferred
- Experience processing payments or other financial transactions is preferred
- High school diploma or GED is required
- Additional billing or healthcare education is a plus
- Technical proficiency with EMR systems and standard computer applications
- Ability to work independently in a remote or virtual setting
- Ability to speak, read, write, and understand English
- Background check required as permitted by applicable law
- Strong verbal and written communication skills
- Analytical problem-solving skills and close attention to detail
- Working knowledge of healthcare billing and insurance concepts
- Ability to explain complex billing information in clear, patient-friendly language
- Comfort using multiple systems and tools at the same time
- Organized, self-directed, and collaborative working style
- Must live in Alabama, Florida, Georgia, Idaho, Iowa, Indiana, Kansas, Louisiana, Michigan, Missouri, Mississippi, Nebraska, Nevada, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Texas, Tennessee, Utah, Virginia, West Virginia, Wisconsin, or Wyoming
- Must work assigned hours between 7:00 a.m. and 7:00 p.m. CST, Monday through Friday
Benefits
- Starting pay is $15 per hour, with an additional $1 per hour shift differential for nights and weekends
- Paid training typically lasts two weeks, from 8:00 a.m. to 5:00 p.m. CST, Monday through Friday
- Benefits begin on the first day of the month after 60 days
- Full-time, 40-hour schedule
- Remote work arrangement
- Ongoing uptraining and cross-training opportunities
Related Jobs
Regional Sales Director, Identity Security
Cyera
United States
Washington$385,000 – $400,000 / year
RemoteFull-timeLeadEnglish RequiredSecurity EngineerLead Cyera’s Pacific Northwest sales team, grow the territory, and exceed quotas for its AI and data security platform.
Open
Region Manager, Terumo Interventional Systems Sales
Terumo Medical CorporationUnited States
New Jersey$120,000 – $165,000 / year
On-siteFull-timeMiddleSeniorEnglish RequiredManagerLead medical device sales across a North Central New Jersey region, managing field teams and hospital relationships. Drive regional revenue, sales performance, and compliant promotion of Terumo Interventional Systems products.
Open
Senior Program Manager, Sovereign AI (Hybrid, Israel)
Dream
Lead Dream’s Sovereign AI roadmap for government and critical infrastructure customers, coordinating research, engineering, product, launches, and AI-enabled operations.
Open
QA Automation Engineer
ClarotyDevelop API and UI automation and CI/CD quality gates for Claroty’s cyber-physical security platform. Help protect critical infrastructure through reliable testing.
Open
Talent Acquisition Specialist – Technical Recruiting
Fluent Trade Technologies51 – 200 Employees
Fintech
Recruit technical talent for Fluent Trade Technologies’ global teams, coordinating hiring across the EU, Ukraine, and the Philippines.
Open
Global Product Engineer, Bearings — SKF, Bengaluru
SKF Group
Design bearing products, models, drawings, and variants at SKF, a global provider of rotating equipment solutions. Support modular design, testing, and product lifecycle management.
Open
Mobile Fraud Analyst – Bucharest Hybrid
Webbing
Investigate and prevent telecom fraud across Webbing’s global MVNO connectivity and IoT services. Analyze traffic, roaming, SIM, voice, SMS, and data activity for anomalies.
Open
Finance Manager, Manufacturing Finance
The Clorox Company
Manage manufacturing finance activities for Clorox, including cost consolidation, forecasting, and monthly accounting close. Partner with plant sites, Procurement, and Supply Planning in Mexico.
Open
Brazilian Portuguese Dubbing Director, Adapter, or Voice Actor
Deepdub11 – 50 Employees
Artificial IntelligenceLead Brazilian Portuguese dubbing, adaptation, or voice performance for film, television, and digital productions using Deepdub’s AI-powered localization platform.
Open