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Five Star Solutions
Five Star Solutions
1 001 – 5 000 Xodimlar
SayohatSog‘liqni saqlashSug‘urta
Five Star Solutions kengaytiriladigan va xavfsiz qo‘llab-quvvatlash operatsiyalariga muhtoj tashkilotlarga autsorsing asosidagi mijozlar tajribasi hamda aloqa markazi xizmatlarini taqdim etadi. Uning jamoalari tajribali mijozlarga xizmat ko‘rsatish agentlarini mijozlar tajribasi texnologiyalari va aqlli avtomatlashtirish bilan birlashtirib, mijozlarga xizmat ko‘rsatish, texnik yordam, dispetcherlik, ma’lumotlarni kiritish, biznes uzluksizligi va sun’iy intellektga asoslangan o‘z-o‘ziga xizmat ko‘rsatish imkoniyatlarini taqdim etadi. Kompaniya sog‘liqni saqlash, fintech, chakana savdo, sayohat, davlat boshqaruvi va sug‘urta sohalaridagi mijozlarni qo‘llab-quvvatlaydi. Xizmat ko‘rsatish modellari tartibga solinadigan muhitlar uchun ishlab chiqilgan ish jarayonlarini, jumladan SOC 2, PCI va HIPAA talablariga moslashtirilgan operatsiyalarni, mamlakat ichidagi, yaqin mintaqadagi va xorijdagi yetkazib berish imkoniyatlari bilan qamrab oladi.
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Kompaniyadagi ish o‘rinlari

Remote Patient Billing Representative - Five Star Solutions

Support patients with healthcare payments, insurance verification, billing education, and claims questions. Provide accurate, compliant service using EMR and billing systems.

USAmerika Qo‘shma ShtatlariALAlabamaFLFloridaIDAydahoIAAyovaKSKanzasLALuizianaMIMichiganMSMissisipiMOMissuriNENebraskaNVNevadaNCShimoliy KarolinaNDShimoliy DakotaOHOgayoOKOklaxomaPAPensilvaniyaSCJanubiy KarolinaSDJanubiy DakotaTNTennessiTXTexasUTYutaVAVirjiniyaWVG‘arbiy VirjiniyaWIViskonsinWYVayoming
15 $ / soat
MasofaviyTo‘liq stavkaO‘rta darajaSeniorTalab Qilinadigan Til: inglizchaHisob-kitoblar bo‘yicha mutaxassis

Tavsif

  • Assist patients with payment processing, billing education, insurance verification, and claims inquiries
  • Take patient payments by phone in line with financial responsibility policies
  • Set up, revise, and maintain patient payment plans
  • Maintain accurate transactions, documentation, and account data
  • Explain claim notes, balances, and billing results clearly
  • Verify, audit, and update patient insurance information
  • Enter insurance updates in the EMR and resubmit pending or corrected claims
  • Explain coordination of benefits, deductibles, coinsurance, copays, timely filing requirements, and claim denials
  • Investigate discrepancies and work with internal teams to resolve billing problems
  • Review account histories to identify the causes of billing or payment concerns
  • Suggest resolutions and next steps that follow applicable policies
  • Work across billing systems, EMR platforms, operational tools, and knowledge resources
  • Comply with documentation, privacy, security, HIPAA, and confidentiality standards
  • Follow assigned schedules and remain available during scheduled hours
  • Complete required client training and take part in uptraining and cross-training programs
  • Deliver professional, accountable, empathetic, patient-focused service

Talablar

  • Customer service or call center experience is required
  • Healthcare billing, insurance, or claims experience is strongly preferred
  • Experience processing payments or other financial transactions is preferred
  • High school diploma or GED is required
  • Additional billing or healthcare education is a plus
  • Technical proficiency with EMR systems and standard computer applications
  • Ability to work independently in a remote or virtual setting
  • Ability to speak, read, write, and understand English
  • Background check required as permitted by applicable law
  • Strong verbal and written communication skills
  • Analytical problem-solving skills and close attention to detail
  • Working knowledge of healthcare billing and insurance concepts
  • Ability to explain complex billing information in clear, patient-friendly language
  • Comfort using multiple systems and tools at the same time
  • Organized, self-directed, and collaborative working style
  • Must live in Alabama, Florida, Georgia, Idaho, Iowa, Indiana, Kansas, Louisiana, Michigan, Missouri, Mississippi, Nebraska, Nevada, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Texas, Tennessee, Utah, Virginia, West Virginia, Wisconsin, or Wyoming
  • Must work assigned hours between 7:00 a.m. and 7:00 p.m. CST, Monday through Friday

Imtiyozlar

  • Starting pay is $15 per hour, with an additional $1 per hour shift differential for nights and weekends
  • Paid training typically lasts two weeks, from 8:00 a.m. to 5:00 p.m. CST, Monday through Friday
  • Benefits begin on the first day of the month after 60 days
  • Full-time, 40-hour schedule
  • Remote work arrangement
  • Ongoing uptraining and cross-training opportunities

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Sog‘liqni saqlashTibbiy sug‘urta
USAmerika Qo‘shma ShtatlariALAlabamaAKAlyaskaAZArizonaFLFloridaIDAydahoILIllinoysIAAyovaKSKanzasKYKentukkiLALuizianaMEMenMIMichiganMSMissisipiMOMissuriMTMontanaNENebraskaNVNevadaNHNyu-HempshirNMNyu-MeksikoNCShimoliy KarolinaNDShimoliy DakotaOHOgayoOKOklaxomaPAPensilvaniyaSCJanubiy KarolinaSDJanubiy DakotaTNTennessiTXTexasUTYutaVAVirjiniyaWVG‘arbiy VirjiniyaWIViskonsinWYVayoming
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