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Assurant
Assurant
H1B Visa SponsorConsultingFinanceLogistics
Assurant is a global provider of consumer-focused support and protection services, operating across North America, Europe, Latin America, and Asia-Pacific. Founded in 1892, the company serves more than 300 million consumers through technology protection, claims resolution, and financial services. Its teams work across technology, claims, customer service, and finance, with hiring opportunities supported by a focus on remote work and global collaboration.
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Remote Automotive Claims Adjuster at Assurant (Canada)

Handle automotive insurance claims for Assurant, a global connected-world business services company. Investigate and resolve complex cases while supporting customers and meeting regulatory requirements.

CACanada
$45,100 – $74,600 / year
RemoteFull-timeMiddleSeniorEnglish RequiredFrench RequiredClaims Specialist
TypeScript

Description

  • Investigate and oversee claims from first notice to resolution, aiming for a strong customer experience.
  • Check claims for accuracy, completeness, coverage, and policy compliance, and recommend approval, denial, or referral.
  • Assess liability and risk exposure using available evidence to inform claims decisions.
  • Resolve complex and high-value claims within your authority, escalating cases when needed.
  • Coach colleagues on claims practices, policy interpretation, and regulatory requirements.
  • Work with leaders to improve processes, efficiency, and customer outcomes.
  • Join quarterly leadership reviews of claims performance and strategic initiatives.
  • Audit claim files and quality each month, identify patterns, and put corrective plans in place.
  • Encourage continuous improvement, critical thinking, innovation, and accountability.
  • Track performance measures and help meet departmental, corporate, and provincial regulatory targets.

Requirements

  • Fluent written and spoken French and English.
  • Hold an active Autorité des marchés financiers (AMF) Personal Lines Claims Adjuster License.
  • At least three years of experience adjusting automotive claims.
  • Strong understanding of insurance policies, claim investigations, and settlement practices.
  • Experience using Microsoft Office 365 and Windows applications.
  • Strong analytical, problem-solving, and decision-making abilities, with careful attention to accuracy and detail.
  • Able to handle competing priorities in a fast-changing environment.
  • Collaborative approach and commitment to teamwork and customer satisfaction.
  • Experience managing complex or escalated claims.
  • Able to mentor, coach, and provide technical direction to colleagues.
  • Interest in continuous improvement and operational excellence.
  • Strong customer advocacy paired with sound business judgment.

Benefits

  • Help customers through difficult moments.
  • Work in a collaborative environment focused on customer needs.
  • Take part in continuous improvement and business growth efforts.
  • Build technical expertise and help shape claims best practices.
  • Join a company that values innovation, accountability, and teamwork.

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