Assurant उपभोक्ता-केंद्रित सहायता और सुरक्षा सेवाओं का एक वैश्विक प्रदाता है, जो उत्तरी अमेरिका, यूरोप, लैटिन अमेरिका और एशिया-प्रशांत क्षेत्र में कार्य करता है। 1892 में स्थापित यह कंपनी प्रौद्योगिकी सुरक्षा, दावों के समाधान और वित्तीय सेवाओं के माध्यम से 30 करोड़ से अधिक उपभोक्ताओं की सेवा करती है। इसकी टीमें प्रौद्योगिकी, दावों, ग्राहक सेवा और वित्त के क्षेत्रों में काम करती हैं, तथा कंपनी का ध्यान दूरस्थ कार्य और वैश्विक सहयोग पर होने से भर्ती के अवसर उपलब्ध होते हैं।
Remote Automotive Claims Adjuster at Assurant (Canada)
Handle automotive insurance claims for Assurant, a global connected-world business services company. Investigate and resolve complex cases while supporting customers and meeting regulatory requirements.
कनाडा$45,100 – $74,600 / वर्ष
रिमोटपूर्णकालिकमध्य स्तरवरिष्ठआवश्यक भाषा: अंग्रेज़ीआवश्यक भाषा: फ़्रेंचदावा विशेषज्ञविवरण
- Investigate and oversee claims from first notice to resolution, aiming for a strong customer experience.
- Check claims for accuracy, completeness, coverage, and policy compliance, and recommend approval, denial, or referral.
- Assess liability and risk exposure using available evidence to inform claims decisions.
- Resolve complex and high-value claims within your authority, escalating cases when needed.
- Coach colleagues on claims practices, policy interpretation, and regulatory requirements.
- Work with leaders to improve processes, efficiency, and customer outcomes.
- Join quarterly leadership reviews of claims performance and strategic initiatives.
- Audit claim files and quality each month, identify patterns, and put corrective plans in place.
- Encourage continuous improvement, critical thinking, innovation, and accountability.
- Track performance measures and help meet departmental, corporate, and provincial regulatory targets.
आवश्यकताएँ
- Fluent written and spoken French and English.
- Hold an active Autorité des marchés financiers (AMF) Personal Lines Claims Adjuster License.
- At least three years of experience adjusting automotive claims.
- Strong understanding of insurance policies, claim investigations, and settlement practices.
- Experience using Microsoft Office 365 and Windows applications.
- Strong analytical, problem-solving, and decision-making abilities, with careful attention to accuracy and detail.
- Able to handle competing priorities in a fast-changing environment.
- Collaborative approach and commitment to teamwork and customer satisfaction.
- Experience managing complex or escalated claims.
- Able to mentor, coach, and provide technical direction to colleagues.
- Interest in continuous improvement and operational excellence.
- Strong customer advocacy paired with sound business judgment.
लाभ
- Help customers through difficult moments.
- Work in a collaborative environment focused on customer needs.
- Take part in continuous improvement and business growth efforts.
- Build technical expertise and help shape claims best practices.
- Join a company that values innovation, accountability, and teamwork.