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Assurant
Assurant
Sponsor pentru viza H1BConsultanțăFinanțeLogistică
Assurant este un furnizor global de servicii de asistență și protecție dedicate consumatorilor, cu operațiuni în America de Nord, Europa, America Latină și regiunea Asia-Pacific. Înființată în 1892, compania deservește peste 300 de milioane de consumatori prin servicii de protecție a tehnologiei, soluționare a daunelor și servicii financiare. Echipele sale activează în domeniile tehnologiei, daunelor, serviciilor pentru clienți și finanțelor, iar oportunitățile de angajare sunt susținute de accentul pus pe munca la distanță și colaborarea globală.
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Locurile de muncă ale companiei

Remote Automotive Claims Adjuster at Assurant (Canada)

Handle automotive insurance claims for Assurant, a global connected-world business services company. Investigate and resolve complex cases while supporting customers and meeting regulatory requirements.

CACanada
45.100 $ – 74.600 $ / an
RemoteNormă întreagăNivel mediuSeniorLimbă Obligatorie: englezăLimbă Obligatorie: francezăSpecialist în daune
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Descriere

  • Investigate and oversee claims from first notice to resolution, aiming for a strong customer experience.
  • Check claims for accuracy, completeness, coverage, and policy compliance, and recommend approval, denial, or referral.
  • Assess liability and risk exposure using available evidence to inform claims decisions.
  • Resolve complex and high-value claims within your authority, escalating cases when needed.
  • Coach colleagues on claims practices, policy interpretation, and regulatory requirements.
  • Work with leaders to improve processes, efficiency, and customer outcomes.
  • Join quarterly leadership reviews of claims performance and strategic initiatives.
  • Audit claim files and quality each month, identify patterns, and put corrective plans in place.
  • Encourage continuous improvement, critical thinking, innovation, and accountability.
  • Track performance measures and help meet departmental, corporate, and provincial regulatory targets.

Cerințe

  • Fluent written and spoken French and English.
  • Hold an active Autorité des marchés financiers (AMF) Personal Lines Claims Adjuster License.
  • At least three years of experience adjusting automotive claims.
  • Strong understanding of insurance policies, claim investigations, and settlement practices.
  • Experience using Microsoft Office 365 and Windows applications.
  • Strong analytical, problem-solving, and decision-making abilities, with careful attention to accuracy and detail.
  • Able to handle competing priorities in a fast-changing environment.
  • Collaborative approach and commitment to teamwork and customer satisfaction.
  • Experience managing complex or escalated claims.
  • Able to mentor, coach, and provide technical direction to colleagues.
  • Interest in continuous improvement and operational excellence.
  • Strong customer advocacy paired with sound business judgment.

Beneficii

  • Help customers through difficult moments.
  • Work in a collaborative environment focused on customer needs.
  • Take part in continuous improvement and business growth efforts.
  • Build technical expertise and help shape claims best practices.
  • Join a company that values innovation, accountability, and teamwork.

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La sediuNormă întreagăLiderLimbă Obligatorie: englezăDirector

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