Consulting Cloud Architect, OpenShift
Red Hat
Design and deliver Red Hat OpenShift, Kubernetes, and hybrid cloud solutions for enterprise customers. Lead customer engagements focused on infrastructure, automation, and application delivery.
Open
Rockwell Automation develops industrial automation and digital transformation technologies for manufacturers and other complex industries. Its portfolio includes industrial control systems, design and analytics software, asset and process management solutions, cybersecurity, and network infrastructure.
The company supports organizations in sectors such as aerospace, automotive, and life sciences as they modernize operations, improve efficiency, and advance smart manufacturing. Its work brings hardware, software, and integrated services together to address operational and sustainability goals.
Junior Hybrid Support Engineer - Santo Domingo | Rockwell Automation
Provide technical support for Rockwell Automation’s industrial control, sensing, and networking products in a hybrid Santo Domingo role. Diagnose customer hardware, software, and communications issues while creating practical technical resources.
Description
- Investigate industrial automation hardware, software, and network issues that first-line support cannot resolve
- Escalate design, reliability, maintenance, and software concerns to product engineering and development teams
- Deliver technical assistance to customers using advanced industrial automation products and solutions
- Support products including sensors, safety components, code readers, RFID, encoders, vision systems, condition monitoring solutions, and industrial networking technologies
- Troubleshoot EtherNet/IP, IO-Link, DeviceNet, and related automation protocols
- Serve as a technical advisor and company liaison across diverse product families and applications
- Manage customer communications, document troubleshooting and resolutions in service systems, set expectations, and complete follow-up
- Use Knowledge-Centered Service practices to strengthen knowledge sharing and customer outcomes
- Create technical notes, troubleshooting guides, knowledge articles, training content, videos, and related documentation
- Work with sales, engineering, product management, and other teams to resolve customer challenges and improve product adoption
- Take part in after-hours and weekend support rotations
Requirements
- Bachelor’s degree in electronics, electrical, electromechanical, mechatronics, telematics engineering, or a related technical field
- Relevant industrial automation experience may substitute for equivalent technical education
- Bilingual proficiency in English and Spanish
- At least one year of experience supporting industrial automation, controls, sensing, machine automation, or industrial networking products
- Experience with Rockwell Automation and Allen-Bradley products
- Experience with safety components, relays, contactors, overload relays, GuardLink, soft starters, variable frequency drives, Logix controllers, PLC programming, circuit breakers, circuit protection, and motor starters
- Experience troubleshooting sensors, RFID systems, industrial code readers, IO-Link devices, EtherNet/IP networks, and related automation technologies
- Previous technical support experience with industrial products, control software, or automation solutions
- Experience working with customers, distributors, OEMs, systems integrators, engineering teams, and sales organizations
- Strong troubleshooting and problem-solving abilities
- Demonstrated customer focus and exceptional technical support experience
- Availability from 9 AM to 6 PM, including some evening and weekend coverage
- Availability for after-hours, weekend, and on-call support rotations
Benefits
- Transportation or fuel allowance
- Lunch allowance
- Complimentary medical insurance
- Personal hours
- Hybrid work arrangement with remote work eligibility for up to three days per week after successful onboarding, subject to business needs
Related Jobs
Remote English-Spanish OPI/VRI Interpreter
Kreato Global | BPO and Language Solutions
Argentina
Bolivia
Brazil
Chile
Colombia
Costa Rica
Cuba
Dominican Republic
Ecuador
Guatemala
Honduras
Haiti
Mexico
Nicaragua
Panama
Peru
Puerto Rico
Paraguay
El Salvador
Uruguay
VenezuelaRemoteFull-timeJuniorNo degree requiredEnglish RequiredSpanish RequiredTranslatorInterpret remotely between English- and Spanish-speaking people in medical, financial, social service, and customer care settings. Provide language support for Kreato Global across Latin America.
Open
Red Hat OpenShift Cloud Consultant
Red HatImplement Red Hat OpenShift, Ceph, and Ansible solutions for enterprise customers in Israel. Design cloud architectures and advance DevOps automation at customer sites.
Open
IT Technician and Client Support Specialist
Taurus SA
Support Taurus’s corporate users and external clients at a regulated digital-asset fintech. Handle Azure infrastructure, endpoint support, ticket triage, and client issue resolution.
Open
Remote Executive Assistant, Outreach and Marketing — Philippines
RecruitGo
Philippines₱45,000 / month
RemoteFull-timeJuniorMiddleNo degree requiredEnglish RequiredExecutive AssistantHandle administrative support, CRM, outreach, and marketing for RecruitGo, an Employer of Record serving global clients with talent from emerging markets. Support two UK-facing clients with day-to-day administration and creative campaigns.
Open
Mars Customer Manager, Wegmans Account, Illinois Remote
Mars
Lead Mars Snacking’s Accelerator account strategy for Wegmans. Drive retailer growth through assortment, merchandising, pricing, promotions, and forecasting.
Open
Credit Control and Collections Analyst
OutforceManage receivables, collections, and cash flow reporting for an FMCG business. Use SAP, Vend, and Excel to assess customer accounts and credit risk.
Open
Sales Executive, Elevators and Car Parking Systems
SPERTON - Where Great People Meet51 – 200 Employees
Drive elevator and car parking system sales across Mumbai’s Western Region. Build client and dealer relationships, and manage deals from initial enquiry through project execution.
Open
Sales Representative, Salon Software — Göttingen
Salonkee
Grow Salonkee’s salon software business across Göttingen through local prospecting, product demonstrations, and end-to-end sales. Build relationships with salon owners and guide them from first contact through to closing.
Open
Hybrid Sales Representative, Lindau
SalonkeeGrow Salonkee’s salon software business across Lindau and Friedrichshafen through outreach, product demonstrations, and end-to-end sales. Build relationships with local salon owners and manage each opportunity through to closing.
Open