Rockwell Automation
Rockwell Automation

Rockwell Automation өндірушілер мен басқа да күрделі салаларда жұмыс істейтін ұйымдарға арналған өнеркәсіптік автоматтандыру және цифрлық трансформация технологияларын әзірлейді. Оның портфеліне өнеркәсіптік басқару жүйелері, жобалау және талдау бағдарламалық жасақтамасы, активтер мен процестерді басқару шешімдері, киберқауіпсіздік және желілік инфрақұрылым кіреді.

Компания аэроғарыш, автомобиль жасау және өмір туралы ғылымдар сияқты салалардағы ұйымдарға операцияларын жаңғыртуға, тиімділігін арттыруға және ақылды өндірісті дамытуға қолдау көрсетеді. Оның қызметі операциялық және тұрақты даму мақсаттарына қол жеткізу үшін аппараттық құралдарды, бағдарламалық жасақтаманы және интеграцияланған қызметтерді біріктіреді.

Junior Hybrid Support Engineer - Santo Domingo | Rockwell Automation

Provide technical support for Rockwell Automation’s industrial control, sensing, and networking products in a hybrid Santo Domingo role. Diagnose customer hardware, software, and communications issues while creating practical technical resources.

Сипаттама

  • Investigate industrial automation hardware, software, and network issues that first-line support cannot resolve
  • Escalate design, reliability, maintenance, and software concerns to product engineering and development teams
  • Deliver technical assistance to customers using advanced industrial automation products and solutions
  • Support products including sensors, safety components, code readers, RFID, encoders, vision systems, condition monitoring solutions, and industrial networking technologies
  • Troubleshoot EtherNet/IP, IO-Link, DeviceNet, and related automation protocols
  • Serve as a technical advisor and company liaison across diverse product families and applications
  • Manage customer communications, document troubleshooting and resolutions in service systems, set expectations, and complete follow-up
  • Use Knowledge-Centered Service practices to strengthen knowledge sharing and customer outcomes
  • Create technical notes, troubleshooting guides, knowledge articles, training content, videos, and related documentation
  • Work with sales, engineering, product management, and other teams to resolve customer challenges and improve product adoption
  • Take part in after-hours and weekend support rotations

Талаптар

  • Bachelor’s degree in electronics, electrical, electromechanical, mechatronics, telematics engineering, or a related technical field
  • Relevant industrial automation experience may substitute for equivalent technical education
  • Bilingual proficiency in English and Spanish
  • At least one year of experience supporting industrial automation, controls, sensing, machine automation, or industrial networking products
  • Experience with Rockwell Automation and Allen-Bradley products
  • Experience with safety components, relays, contactors, overload relays, GuardLink, soft starters, variable frequency drives, Logix controllers, PLC programming, circuit breakers, circuit protection, and motor starters
  • Experience troubleshooting sensors, RFID systems, industrial code readers, IO-Link devices, EtherNet/IP networks, and related automation technologies
  • Previous technical support experience with industrial products, control software, or automation solutions
  • Experience working with customers, distributors, OEMs, systems integrators, engineering teams, and sales organizations
  • Strong troubleshooting and problem-solving abilities
  • Demonstrated customer focus and exceptional technical support experience
  • Availability from 9 AM to 6 PM, including some evening and weekend coverage
  • Availability for after-hours, weekend, and on-call support rotations

Артықшылықтар

  • Transportation or fuel allowance
  • Lunch allowance
  • Complimentary medical insurance
  • Personal hours
  • Hybrid work arrangement with remote work eligibility for up to three days per week after successful onboarding, subject to business needs

Ұқсас жұмыс орындары

Nomura

Client Service Associate, Wealth Management — Nomura, Singapore

Nomura

Support relationship managers and high-net-worth clients across account servicing, transactions, onboarding and ongoing relationship support. The role covers Nomura’s wealth management business in Singapore.

Ашу
Navitus Health Solutions
Procentia - Pensions Software Solutions

Client Services Analyst

Procentia - Pensions Software Solutions

Support Procentia clients using pension administration software by leading service reviews, analysing operational data, and coordinating governance and improvements across teams.

Ашу
Hoffmann.Recruiting & More

Head of Event Sales, Frankfurt

Hoffmann.Recruiting & More

Lead sales for a Frankfurt conference and events business, driving customer growth, venue occupancy, and event concepts. The role also includes developing the sales team and coordinating delivery with internal teams.

Ашу
Hoffmann.Recruiting & More

Senior Events Sales Manager, Frankfurt

Hoffmann.Recruiting & More

Lead conference and event sales for an exclusive venue in Frankfurt, guiding the sales team and growing client relationships. The role focuses on venue utilization, event concepts, and the full sales process from prospecting to post-event follow-up.

Ашу
The Duke of Edinburgh's Award

Business Support Assistant, Events and Ambassadors

The Duke of Edinburgh's Award
201 – 500 Қызметкерлер
Білім беруҚайырымдылық

Provide event administration, coordinate suppliers and travel, and respond to enquiries for The Duke of Edinburgh’s Award. This hybrid UK role is home based, with weekly attendance at the Reading office.

Ашу
One10

Senior Conference Event Manager

One10

Lead complex conferences and meetings for One10 clients, overseeing budgets, vendors, schedules, teams, and end-to-end delivery.

Ашу
One10

Event Manager, Incentive Programs

One10

Manage virtual and in-person incentive events for One10, coordinating logistics, registration, budgets, reporting, and client communications.

Ашу
BD

EMEA Events and Tradeshow Specialist

BD

Plan and deliver BD healthcare technology events and tradeshows across Europe, the Middle East, and Africa. Coordinate budgets, vendors, logistics, promotion, compliance, and event performance.

Ашу
DaVita Kidney Care

Patient Care Technician Hiring Event — Orange City

DaVita Kidney Care

Provide hands-on dialysis care to DaVita patients with end-stage renal disease, working under RN supervision. Monitor treatments, maintain equipment, and support patients.

Ашу