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Hanger, Inc.
Hanger, Inc.
5,001 – 10,000 Employees
ConsultingHealthcareManufacturing
Hanger, Inc. is a healthcare company specializing in orthotic and prosthetic care, services, and solutions. Founded in 1861, it combines clinical research and innovation with patient-focused service through a nationwide network of 925 care clinics. Its approximately 6,400 employees support care for around one million patients each year, contributing to the company’s mission of helping people move forward.
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Entry-Level Bilingual Medical Receptionist (Spanish/English) – Miami, FL

Part-time, onsite medical receptionist role supporting Hanger’s orthotic and prosthetic clinics in Miami. Responsibilities include patient intake, insurance verification, scheduling, payments, billing data, and HIPAA-compliant records.

USUnited StatesFLFloridaOn-sitePart-timeEntry levelNo degree requiredEnglish RequiredSpanish RequiredBilingual

Description

  • Coordinate front-office administration and customer service for patients, employees, and referral sources.
  • Collect accurate patient and insurance information while following applicable laws, regulations, company policies, and compliance programs.
  • Explain patients’ financial responsibility after verifying benefits.
  • Collect co-payments and over-the-counter cash, and prepare cash receipts.
  • Maintain complete and accurate patient files in accordance with Hanger policies.
  • Protect the privacy and security of protected health information under HIPAA.
  • Support patient follow-up and quality assurance activities.
  • Process cash receipts, billing-system entries, and bank deposits according to internal controls.
  • Enter patient demographics and verify insurance information.
  • Manage multiple telephone lines.
  • Prepare clear, concise, and accurate written documentation.
  • File patient charts and related documentation.
  • Coordinate clinician schedules, appointment coverage, and out-of-office calls.
  • Process and track referrals, authorizations, and prescriptions.
  • Complete other assigned duties and special projects.

Requirements

  • High school diploma or an equivalent combination of education and experience is required.
  • Meet the job-fit threshold determined by the Talent Bullseye assessment.
  • At least two to four years of customer service, administrative, or related experience is preferred and required.
  • Receptionist experience or familiarity with medical front-office procedures is preferred.
  • A minimum Talent Bullseye assessment score of 70 is required.
  • Hold or qualify to obtain a valid driver’s license and maintain a driving record that meets Hanger’s Motor Vehicle Safety Policy and Procedures standards.
  • Demonstrate strong interpersonal, oral—including telephone—and written communication skills.
  • Type at least 30 words per minute accurately.
  • Ability to work with individuals with disabilities.
  • Understand the Alpha filing system.
  • Knowledge of medical reimbursement, medical terminology, and front-office receptionist duties is preferred.
  • Use computers, including Windows-based software and email.
  • Operate required office equipment, including fax machines, calculators, postage machines, and copiers.
  • Act with integrity in every situation.
  • Keep the patient at the center of all work.
  • Encourage open collaboration and constructive dialogue.
  • Continuously develop new solutions and adapt to change.
  • Pursue superior outcomes and refine work processes for excellent results.
  • Spanish/English bilingual proficiency is required for this role.

Benefits

  • Competitive compensation packages.
  • Eight paid national holidays plus four floating holidays.
  • Paid time off covering vacation and sick leave.
  • Medical, dental, and vision benefits.
  • 401(k) savings and retirement plan.
  • Paid parental bonding leave for new parents.
  • Flexible work schedules and part-time opportunities.
  • Employee referral bonus program.
  • Mentorship programs for mentors and mentees.
  • Location-based student loan repayment assistance.
  • Relocation assistance.
  • Regional and national travel opportunities for CPO, CO, and CP professionals.
  • Volunteer opportunities at local and national events, including Hanger’s BAKA Bootcamp and EmpowerFest.

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