ESTO Group
ESTO Group
51 – 200 Employees
FinanceFintech
ESTO Group is a Baltic fintech company founded in 2017, developing digital consumer lending and payment solutions for customers and merchants in Estonia, Latvia, and Lithuania. Its offering includes buy-now-pay-later products such as ESTO 3, consumer and specialist loans, credit lines, and income insurance. Through partnerships with more than 11,000 merchants, ESTO Group supports flexible financing for purchases and services across the region. The company describes itself as a people-first, technology-enabled organization focused on making consumer finance and merchant payments simpler.

Lithuanian-Speaking Customer Support Specialist

Support ESTO’s flexible payment and financial services for Lithuanian customers, combining customer service with B2C sales. Handle inquiries and sales conversations by phone, email, and chat.

Description

  • Sell to existing B2C customers using cold and warm leads
  • Meet and exceed sales targets
  • Assist customers by phone, email, and chat
  • Share feedback and identify opportunities to improve
  • Contribute ideas for sales pitches
  • Provide cover for colleagues across other task lines during their vacations

Requirements

  • Lithuanian fluency at C2 level and English proficiency at B2 level, in writing and speech
  • At least one year of B2C sales experience with a demonstrated track record
  • Ability to manage multiple tasks and shifting priorities
  • Experience in consumer lending is an advantage

Benefits

  • 20 days of annual leave, plus public holidays and your birthday off
  • Hybrid work with flexible hours
  • Paid sick leave and three wellbeing days
  • Modern, pet-friendly office in central Vilnius
  • Kitchen stocked with snacks, fruit, and drinks
  • Collaborative, multicultural team
  • Regular events and offsites
  • Opportunity to contribute ideas and make a tangible impact

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