Hanger, Inc. — ортездік және протездік көмек көрсетуге, қызметтер мен шешімдер ұсынуға маманданған денсаулық сақтау компаниясы. 1861 жылы құрылған компания бүкіл ел бойынша жұмыс істейтін 925 медициналық клиника желісі арқылы клиникалық зерттеулер мен инновацияларды пациентке бағытталған қызметпен ұштастырады. Шамамен 6 400 қызметкері жыл сайын бір миллионға жуық пациентке көрсетілетін медициналық көмекті қолдап, адамдарға алға жылжуға көмектесу миссиясына үлес қосады.
Entry-Level Bilingual Medical Receptionist (Spanish/English) – Miami, FL
Part-time, onsite medical receptionist role supporting Hanger’s orthotic and prosthetic clinics in Miami. Responsibilities include patient intake, insurance verification, scheduling, payments, billing data, and HIPAA-compliant records.
Сипаттама
- Coordinate front-office administration and customer service for patients, employees, and referral sources.
- Collect accurate patient and insurance information while following applicable laws, regulations, company policies, and compliance programs.
- Explain patients’ financial responsibility after verifying benefits.
- Collect co-payments and over-the-counter cash, and prepare cash receipts.
- Maintain complete and accurate patient files in accordance with Hanger policies.
- Protect the privacy and security of protected health information under HIPAA.
- Support patient follow-up and quality assurance activities.
- Process cash receipts, billing-system entries, and bank deposits according to internal controls.
- Enter patient demographics and verify insurance information.
- Manage multiple telephone lines.
- Prepare clear, concise, and accurate written documentation.
- File patient charts and related documentation.
- Coordinate clinician schedules, appointment coverage, and out-of-office calls.
- Process and track referrals, authorizations, and prescriptions.
- Complete other assigned duties and special projects.
Талаптар
- High school diploma or an equivalent combination of education and experience is required.
- Meet the job-fit threshold determined by the Talent Bullseye assessment.
- At least two to four years of customer service, administrative, or related experience is preferred and required.
- Receptionist experience or familiarity with medical front-office procedures is preferred.
- A minimum Talent Bullseye assessment score of 70 is required.
- Hold or qualify to obtain a valid driver’s license and maintain a driving record that meets Hanger’s Motor Vehicle Safety Policy and Procedures standards.
- Demonstrate strong interpersonal, oral—including telephone—and written communication skills.
- Type at least 30 words per minute accurately.
- Ability to work with individuals with disabilities.
- Understand the Alpha filing system.
- Knowledge of medical reimbursement, medical terminology, and front-office receptionist duties is preferred.
- Use computers, including Windows-based software and email.
- Operate required office equipment, including fax machines, calculators, postage machines, and copiers.
- Act with integrity in every situation.
- Keep the patient at the center of all work.
- Encourage open collaboration and constructive dialogue.
- Continuously develop new solutions and adapt to change.
- Pursue superior outcomes and refine work processes for excellent results.
- Spanish/English bilingual proficiency is required for this role.
Артықшылықтар
- Competitive compensation packages.
- Eight paid national holidays plus four floating holidays.
- Paid time off covering vacation and sick leave.
- Medical, dental, and vision benefits.
- 401(k) savings and retirement plan.
- Paid parental bonding leave for new parents.
- Flexible work schedules and part-time opportunities.
- Employee referral bonus program.
- Mentorship programs for mentors and mentees.
- Location-based student loan repayment assistance.
- Relocation assistance.
- Regional and national travel opportunities for CPO, CO, and CP professionals.
- Volunteer opportunities at local and national events, including Hanger’s BAKA Bootcamp and EmpowerFest.