Staffing For Doctors
Staffing For Doctors
Staffing For Doctors अमेरिका स्थित स्वास्थ्य सेवा स्टाफिंग कंपनी है, जो चिकित्सा प्रैक्टिसों को HIPAA-प्रशिक्षित, विशेषज्ञता के अनुरूप वर्चुअल मेडिकल असिस्टेंट और क्लिनिकल सपोर्ट पेशेवरों से जोड़ती है। इसकी दूरस्थ टीमें विभिन्न विशेषज्ञताओं वाली प्रैक्टिसों को शेड्यूलिंग, EHR दस्तावेज़ीकरण, चार्टिंग, पूर्व प्राधिकरण, रोगी संचार तथा अन्य प्रशासनिक और क्लिनिकल कार्यप्रवाहों में सहायता देती हैं। कंपनी अनुपालन, सुरक्षित डेटा प्रबंधन और सुव्यवस्थित ऑनबोर्डिंग पर ध्यान केंद्रित करती है तथा अपनी स्टाफिंग, पोर्टल और ग्राहक सहायता प्रक्रियाओं के माध्यम से प्रैक्टिसों को सेवाएँ प्रदान करती है।

Virtual Medical Receptionist (ICANotes) – Philippines Remote

Provide remote front-desk support for an outpatient practice in the Philippines, handling patient calls, appointment scheduling, ICANotes tasks, and insurance verification. Manage day-to-day medical reception operations while maintaining accurate patient communication and administrative records.

विवरण

  • Handle inbound calls, administrative questions, customer support, and outbound follow-up.
  • Coordinate provider calendars, schedule and confirm appointments, and manage patient messages.
  • Perform live insurance eligibility checks and confirm benefits, copays, and deductibles.
  • Support documentation for Employee Assistance Program (EAP) authorizations.
  • Manage heavy call volumes, return missed calls, and record precise messages.
  • Create, reschedule, and cancel appointments in the ICANotes EHR.
  • Process email, upload and classify intake documents, update patient demographics, and complete daily administrative work.
  • Direct clinical messages to the appropriate team and communicate non-clinical updates to patients.
  • Follow compliance requirements throughout daily patient and administrative interactions.

आवश्यकताएँ

  • Hands-on ICANotes EHR experience, including chart notes, scheduling calendars, and task queues, with no basic platform training required.
  • Familiarity with Office Ally for insurance verification or document processing.
  • Previous medical receptionist experience covering patient calls, appointment scheduling, and insurance verification.
  • Strong spoken and written English for professional communication with patients.
  • A private home office that meets HIPAA compliance expectations.
  • Reliable PC or Mac computer.
  • High-speed primary internet connection.
  • Backup power and internet service.
  • Noise-canceling USB headset.
  • Previous experience logging or tracking EAP authorizations is preferred.

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