Staffing For Doctors
Staffing For Doctors
Staffing For Doctors — АҚШ-та орналасқан, медициналық ұйымдарды HIPAA талаптары бойынша оқытылған, мамандану бағытына сай виртуалды медициналық ассистенттермен және клиникалық қолдау мамандарымен байланыстыратын денсаулық сақтау саласындағы кадрлық компания. Оның қашықтан жұмыс істейтін командалары әртүрлі медициналық мамандықтар бойынша қабылдауды жоспарлау, электрондық медициналық карталарды құжаттау, медициналық карталармен жұмыс істеу, алдын ала рұқсат алу, пациенттермен байланыс және басқа да әкімшілік әрі клиникалық жұмыс процестерін қолдайды. Компания талаптарға сәйкестікке, деректерді қауіпсіз өңдеуге және құрылымдалған бейімдеу процесіне назар аударып, кадрлық қызмет көрсету, портал және клиенттерді қолдау процестері арқылы медициналық ұйымдарға қызмет көрсетеді.

Virtual Medical Receptionist (ICANotes) – Philippines Remote

Provide remote front-desk support for an outpatient practice in the Philippines, handling patient calls, appointment scheduling, ICANotes tasks, and insurance verification. Manage day-to-day medical reception operations while maintaining accurate patient communication and administrative records.

Сипаттама

  • Handle inbound calls, administrative questions, customer support, and outbound follow-up.
  • Coordinate provider calendars, schedule and confirm appointments, and manage patient messages.
  • Perform live insurance eligibility checks and confirm benefits, copays, and deductibles.
  • Support documentation for Employee Assistance Program (EAP) authorizations.
  • Manage heavy call volumes, return missed calls, and record precise messages.
  • Create, reschedule, and cancel appointments in the ICANotes EHR.
  • Process email, upload and classify intake documents, update patient demographics, and complete daily administrative work.
  • Direct clinical messages to the appropriate team and communicate non-clinical updates to patients.
  • Follow compliance requirements throughout daily patient and administrative interactions.

Талаптар

  • Hands-on ICANotes EHR experience, including chart notes, scheduling calendars, and task queues, with no basic platform training required.
  • Familiarity with Office Ally for insurance verification or document processing.
  • Previous medical receptionist experience covering patient calls, appointment scheduling, and insurance verification.
  • Strong spoken and written English for professional communication with patients.
  • A private home office that meets HIPAA compliance expectations.
  • Reliable PC or Mac computer.
  • High-speed primary internet connection.
  • Backup power and internet service.
  • Noise-canceling USB headset.
  • Previous experience logging or tracking EAP authorizations is preferred.

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