HelpSquad
HelpSquad
HelpSquad अमेरिका द्वारा प्रबंधित स्वास्थ्य सेवा BPO प्रदाता है, जो HIPAA-अनुरूप वर्चुअल मेडिकल असिस्टेंट और दूरस्थ सहायता टीम उपलब्ध कराता है। इसकी सेवाओं में मरीजों की अपॉइंटमेंट शेड्यूलिंग और प्रारंभिक जानकारी लेना, बीमा सत्यापन, पूर्व अनुमोदन, मेडिकल बिलिंग और रेवेन्यू साइकिल प्रबंधन, कॉल सेंटर संचालन, मेडिकल स्क्राइबिंग तथा AI-सक्षम मरीज सहायता और ज्ञान प्रणालियाँ शामिल हैं। HelpSquad व्यक्तिगत चिकित्सकों, कई स्थानों पर सेवाएँ देने वाले चिकित्सा समूहों, अस्पतालों, दंत चिकित्सा प्रैक्टिसों, व्यवहारिक स्वास्थ्य संगठनों और घर पर देखभाल उपलब्ध कराने वाले प्रदाताओं के साथ काम करता है। कंपनी प्रबंधित टीम और व्हाइट-लेबल सेवाएँ भी प्रदान करती है, जिनमें प्रशिक्षित और सत्यापित कर्मचारियों, कंपनी-स्तरीय BAA कवरेज, गुणवत्ता निगरानी तथा नियमित और कार्यालय समय के बाद दोनों तरह के संचालन के लिए सहायता पर जोर दिया जाता है। इसकी टीम और भर्ती का संदर्भ दूरस्थ स्वास्थ्य सेवा संचालन, प्रशासनिक सहायता, ग्राहक सेवा और तकनीक-सक्षम मरीज देखभाल से जुड़ा है।

Part-Time Remote Psychiatry Front Office and Billing Specialist

Provide remote administrative and billing support for a U.S.-based outpatient psychiatry practice. Responsibilities include patient communication, scheduling, insurance verification, prior authorizations, and billing assistance.

विवरण

  • Respond to incoming patient calls with empathy and professionalism
  • Contact patients by phone as needed
  • Communicate with patients, guardians, and healthcare providers
  • Manage sensitive conversations calmly and professionally
  • Record accurate messages and patient interaction notes
  • Follow up on appointments, paperwork, insurance, and related needs
  • Schedule, reschedule, and maintain patient appointments
  • Coordinate new-patient visits and follow-up appointments
  • Complete patient intake and support intake-related tasks
  • Gather and validate demographic and insurance details
  • Keep patient records and documentation accurate and complete
  • Confirm patient eligibility and insurance benefits
  • Review coverage details and flag insurance issues
  • Support prior authorizations for visits and medications
  • Contact insurers to check authorization progress
  • Document authorization requests and results accurately
  • Help record patient payments
  • Review accounts for unpaid balances and other issues
  • Support billing follow-up and denial resolution
  • Address patient billing questions when appropriate
  • Maintain complete and accurate billing records
  • After core duties are established, assist with provider credentialing and payer enrollment with major insurers

आवश्यकताएँ

  • At least two years of experience as a healthcare virtual assistant, medical receptionist, medical administrator, or in a comparable role
  • Strong background handling patient phone calls
  • Experience scheduling appointments and supporting patient intake
  • Experience verifying insurance coverage
  • Prior authorization experience is strongly preferred
  • Experience with medical billing or denial management
  • Tebra experience is strongly preferred
  • Experience in behavioral health, psychiatry, psychology, or another mental-health practice is advantageous
  • Excellent spoken and written English
  • Exceptional attention to detail and documentation ability
  • Able to work independently with limited supervision
  • Willing and able to learn new healthcare software and workflows
  • Reliable internet, computer, and professional home working environment
  • Able to protect confidential patient information and follow HIPAA requirements

लाभ

  • Competitive hourly compensation
  • Reliable, punctual payments
  • Payments handled through Wise
  • Training provided directly by the client
  • Dedicated Account Manager for support
  • Stable, long-term placement with a growing U.S.-based company
  • Opportunity to use a broad range of modern SaaS platforms
  • Potential to take on more responsibility as the company grows
  • Recognition for long-term tenure
  • Defined escalation processes
  • Fully remote work from home
  • Supportive team culture across accounts
  • Potential for more hours or additional accounts based on performance
  • Opportunity to build U.S. industry experience
  • Exposure to multiple practice types and platforms
  • Strengthen your resume with verified U.S. client experience

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