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HelpSquad
HelpSquad
51 – 200 Angajați
Asistență medicalăB2BÎntreprindere
HelpSquad este un furnizor de servicii BPO pentru domeniul sănătății, administrat din SUA, care oferă asistenți medicali virtuali și echipe de suport la distanță conforme cu cerințele HIPAA. Serviciile sale includ programarea și preluarea pacienților, verificarea asigurării, autorizările prealabile, facturarea medicală și gestionarea ciclului veniturilor, operațiunile centrelor de apel, redactarea documentației medicale, precum și sisteme de asistență pentru pacienți și de gestionare a cunoștințelor bazate pe inteligență artificială. HelpSquad colaborează cu medici independenți, grupuri medicale cu mai multe locații, spitale, cabinete stomatologice, organizații de sănătate comportamentală și furnizori de îngrijire la domiciliu. Compania oferă, de asemenea, echipe gestionate și servicii white-label, punând accent pe personal instruit și verificat, acoperire BAA la nivelul companiei, supravegherea calității și suport atât pentru operațiunile obișnuite, cât și pentru cele din afara programului. Echipa și contextul recrutării companiei se concentrează pe operațiuni medicale la distanță, suport administrativ, servicii pentru clienți și îngrijirea pacienților susținută de tehnologie.
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Locurile de muncă ale companiei

Part-Time Remote Psychiatry Front Office and Billing Specialist

Provide remote administrative and billing support for a U.S.-based outpatient psychiatry practice. Responsibilities include patient communication, scheduling, insurance verification, prior authorizations, and billing assistance.

USStatele Unite ale AmericiiRemoteNormă parțialăLiderLimbă Obligatorie: englezăSpecialist în facturare

Descriere

  • Respond to incoming patient calls with empathy and professionalism
  • Contact patients by phone as needed
  • Communicate with patients, guardians, and healthcare providers
  • Manage sensitive conversations calmly and professionally
  • Record accurate messages and patient interaction notes
  • Follow up on appointments, paperwork, insurance, and related needs
  • Schedule, reschedule, and maintain patient appointments
  • Coordinate new-patient visits and follow-up appointments
  • Complete patient intake and support intake-related tasks
  • Gather and validate demographic and insurance details
  • Keep patient records and documentation accurate and complete
  • Confirm patient eligibility and insurance benefits
  • Review coverage details and flag insurance issues
  • Support prior authorizations for visits and medications
  • Contact insurers to check authorization progress
  • Document authorization requests and results accurately
  • Help record patient payments
  • Review accounts for unpaid balances and other issues
  • Support billing follow-up and denial resolution
  • Address patient billing questions when appropriate
  • Maintain complete and accurate billing records
  • After core duties are established, assist with provider credentialing and payer enrollment with major insurers

Cerințe

  • At least two years of experience as a healthcare virtual assistant, medical receptionist, medical administrator, or in a comparable role
  • Strong background handling patient phone calls
  • Experience scheduling appointments and supporting patient intake
  • Experience verifying insurance coverage
  • Prior authorization experience is strongly preferred
  • Experience with medical billing or denial management
  • Tebra experience is strongly preferred
  • Experience in behavioral health, psychiatry, psychology, or another mental-health practice is advantageous
  • Excellent spoken and written English
  • Exceptional attention to detail and documentation ability
  • Able to work independently with limited supervision
  • Willing and able to learn new healthcare software and workflows
  • Reliable internet, computer, and professional home working environment
  • Able to protect confidential patient information and follow HIPAA requirements

Beneficii

  • Competitive hourly compensation
  • Reliable, punctual payments
  • Payments handled through Wise
  • Training provided directly by the client
  • Dedicated Account Manager for support
  • Stable, long-term placement with a growing U.S.-based company
  • Opportunity to use a broad range of modern SaaS platforms
  • Potential to take on more responsibility as the company grows
  • Recognition for long-term tenure
  • Defined escalation processes
  • Fully remote work from home
  • Supportive team culture across accounts
  • Potential for more hours or additional accounts based on performance
  • Opportunity to build U.S. industry experience
  • Exposure to multiple practice types and platforms
  • Strengthen your resume with verified U.S. client experience

Locuri de muncă similare

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Senior Circuit Timing Engineer, NVIDIA (Remote, California)

NVIDIA
Sponsor pentru viza H1BAsistență medicalăIndustria prelucrătoareInteligență artificială
USStatele Unite ale AmericiiCACalifornia
168.000 $ – 310.500 $ / an
RemoteNormă întreagăSeniorLimbă Obligatorie: englezăInginer

Design NVIDIA processor circuits for hardware security, adaptive clocking, and power management. Lead timing signoff and transistor-level analysis, and apply AI/ML methods to silicon design.

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