My IT Crew
My IT Crew
My IT Crew एक प्रबंधित आईटी सेवा प्रदाता है, जो छोटे और मध्यम आकार के व्यवसायों को अनुकूलित तकनीकी सहायता और साइबर सुरक्षा समाधान उपलब्ध कराता है। कंपनी 24/7 निगरानी, दूरस्थ हेल्पडेस्क सहायता, जोखिम आकलन तथा सुरक्षा और विस्तार-क्षमता की योजना जैसी सेवाओं के माध्यम से आईटी वातावरण तैयार, लागू और बनाए रखती है। इसके कार्य में स्वास्थ्य सेवा संगठनों सहित विभिन्न उद्योगों की अनुपालन संबंधी आवश्यकताओं में सहायता करना भी शामिल है, ताकि ग्राहक अपने सिस्टम को सुरक्षित, विश्वसनीय और निरंतर परिचालन में रख सकें। My IT Crew का दृष्टिकोण सक्रिय निगरानी और समस्याओं का तुरंत समाधान करने पर केंद्रित है, जिसे अक्सर पहली सहायता बातचीत के दौरान ही पूरा कर लिया जाता है।

IT Service Desk Engineer (Remote, Nigeria)

Remote IT Service Desk Engineer role supporting clients from Nigeria. Troubleshoot Microsoft, networking, and VoIP environments while managing tickets, escalations, documentation, and vendor coordination.

विवरण

  • Diagnose and resolve issues across Windows devices, Microsoft 365, network infrastructure, and VoIP systems
  • Build strong client relationships, set clear expectations, and drive positive service outcomes
  • Own and prioritize the service ticket queue
  • Manage warm-transfer escalations
  • Develop and improve internal knowledge-base documentation
  • Coordinate between clients and vendors to resolve incidents
  • Attend weekly team meetings and participate in team-led training
  • Demonstrate accountability, proactive service, and consistently high-quality customer support

आवश्यकताएँ

  • Demonstrated hands-on ability to troubleshoot, configure, and manage Microsoft technologies, including Windows Server, Active Directory, and Group Policy
  • Strong practical experience with Microsoft 365, Hyper-V, DNS, and DHCP
  • Solid understanding of advanced networking principles
  • Ability to diagnose issues involving firewalls, switches, and Wi-Fi
  • Excellent customer service skills, with the ability to build trust and de-escalate challenging situations
  • Experience producing comprehensive internal documentation
  • Familiarity with remote access tools such as Remote Desktop and RemoteApps
  • Curiosity, willingness to learn, and a collaborative approach

लाभ

  • Use of high-quality tools supported by practical documentation
  • Team-led training and hands-on exposure to emerging technologies
  • Pathways for professional development
  • Support for ongoing career development
  • Collaborative workplace that welcomes employee perspectives and ideas

संबंधित नौकरियाँ

Realstudio

Remote B2B Sales Representative

Realstudio

Set initial client calls and qualify prospects for RealStudio, a social content agency serving major DACH brands and scale-ups. The role focuses on booking closing calls, with the possibility of taking on closing calls later.

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Enova Consulting

RF Antenna Engineer

Enova Consulting

Develop and validate phased-array antenna systems for satellite communications research and development at Enova Consulting. Design, test, and troubleshoot RF technologies from early demonstrators through mass production.

खोलें
APTITUDE EXPERTS

Senior Lead Pre-Commissioning Engineer

APTITUDE EXPERTS

Lead pre-commissioning preparation and execution for industrial offshore projects at Aptitude Experts. Coordinate technical teams, contractors, clients, and commissioning operations.

खोलें
LumApps

Forward Deployed Engineer, L5 – LumApps AI

LumApps
501 – 1,000 कर्मचारी
B2BSaaSएचआर टेक

Deploy AI agents for LumApps enterprise customers, building integrations across APIs, LLMs, SAP, Workday, and ServiceNow.

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hurra.com™

International Sales Manager (Worldwide Remote)

hurra.com™

Grow hurra.com’s Ads Defender click-fraud protection business in international markets. Lead prospecting, consultative sales, deal closing, and the development of scalable sales processes remotely.

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Generac

Regional Sales Manager, Energy Systems

Generac

Lead territory growth for Generac’s Energy Systems industrial power solutions across New Jersey. Build customer accounts and market share through strategic sales and account management.

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Generac

Regional Sales Manager, Industrial Power Solutions

Generac

Grow sales territories and customer accounts for Generac’s industrial power solutions across New Jersey. The role focuses on market share, customer relationships, and successful project delivery.

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Portwest

Remote Area Sales Manager, Germany

Portwest
5,001 – 10,000 कर्मचारी
B2Bखुदराविनिर्माण

Sell Portwest protective workwear and PPE to distributors around Berlin. Build customer relationships, win new business, and grow regional field sales.

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Matrix Global

Solution Sales Executive, DACH

Matrix Global

Win German B2B customers for MagicTouch’s AI, automation, data and digital transformation platform. Lead complex solution sales from prospecting through contract close.

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