My IT Crew
My IT Crew
My IT Crew kichik va o‘rta bizneslarga moslashtirilgan texnologik yordam hamda kiberxavfsizlik yechimlarini taqdim etuvchi boshqariladigan IT xizmatlari provayderidir. Kompaniya 24/7 monitoring, masofaviy yordam xizmati, xavflarni baholash, xavfsizlik va kengayuvchanlikni rejalashtirish kabi xizmatlar orqali IT muhitlarini yaratadi, joriy etadi va ularga xizmat ko‘rsatadi. Uning faoliyati sog‘liqni saqlash tashkilotlarining ehtiyojlarini ham qamrab olgan holda, sohaga xos muvofiqlik talablarini qo‘llab-quvvatlash hamda mijozlarga tizimlarini xavfsiz, ishonchli va uzluksiz ishlaydigan holatda saqlashga yordam berishni o‘z ichiga oladi. My IT Crew yondashuvi proaktiv monitoring va muammolarni, ko‘pincha dastlabki yordam murojaatidayoq, tezkor hal etishga asoslanadi.

IT Service Desk Engineer (Remote, Nigeria)

Remote IT Service Desk Engineer role supporting clients from Nigeria. Troubleshoot Microsoft, networking, and VoIP environments while managing tickets, escalations, documentation, and vendor coordination.

Tavsif

  • Diagnose and resolve issues across Windows devices, Microsoft 365, network infrastructure, and VoIP systems
  • Build strong client relationships, set clear expectations, and drive positive service outcomes
  • Own and prioritize the service ticket queue
  • Manage warm-transfer escalations
  • Develop and improve internal knowledge-base documentation
  • Coordinate between clients and vendors to resolve incidents
  • Attend weekly team meetings and participate in team-led training
  • Demonstrate accountability, proactive service, and consistently high-quality customer support

Talablar

  • Demonstrated hands-on ability to troubleshoot, configure, and manage Microsoft technologies, including Windows Server, Active Directory, and Group Policy
  • Strong practical experience with Microsoft 365, Hyper-V, DNS, and DHCP
  • Solid understanding of advanced networking principles
  • Ability to diagnose issues involving firewalls, switches, and Wi-Fi
  • Excellent customer service skills, with the ability to build trust and de-escalate challenging situations
  • Experience producing comprehensive internal documentation
  • Familiarity with remote access tools such as Remote Desktop and RemoteApps
  • Curiosity, willingness to learn, and a collaborative approach

Imtiyozlar

  • Use of high-quality tools supported by practical documentation
  • Team-led training and hands-on exposure to emerging technologies
  • Pathways for professional development
  • Support for ongoing career development
  • Collaborative workplace that welcomes employee perspectives and ideas

O‘xshash ish o‘rinlari

AstraZeneca

Senior Digital Business Process and Product Lead

AstraZeneca

Lead digital products and regulated business systems supporting AstraZeneca’s cell therapy operations. Shape process roadmaps, integrations, analytics, compliance, and cross-functional delivery.

Ochish
Sikla GmbH

Customer and Sales Support Specialist

Sikla GmbH

Support Sikla UK’s technical modular support systems business in Milton Keynes, handling customer and sales enquiries from quotation through delivery. Coordinate orders, documentation, logistics, and ERP administration with customers and internal teams.

Ochish
Newstel Worldwide

Part-Time Danish-Speaking Customer Service Agent (Portugal, Remote)

Newstel Worldwide
201 – 500 Xodimlar
KonsaltingLogistikaMarketing

Provide remote customer support in Danish for Newstel’s multilingual BPO customers while meeting service and quality targets. This part-time role covers email, chat and phone enquiries from Portugal.

Ochish