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Transamerica
Transamerica
5,001 – 10,000 कर्मचारी
H1B वीज़ा प्रायोजकपरामर्शवित्तस्वास्थ्य सेवा
Transamerica एक वित्तीय सेवा कंपनी है, जो व्यक्तियों और नियोक्ताओं को दीर्घकालिक वित्तीय जरूरतों के लिए तैयारी करने में सहायता करने पर केंद्रित है। इसकी सेवाओं में जीवन बीमा, सेवानिवृत्ति योजना, म्यूचुअल फंड, वार्षिकियां, कर्मचारी लाभ और निवेश प्रबंधन शामिल हैं। कंपनी व्यक्तियों, संस्थानों, नियोक्ताओं और वित्तीय सलाहकारों के साथ काम करती है तथा शोध-आधारित उपकरण, शिक्षा और मार्गदर्शन प्रदान करती है, जिसमें सेवानिवृत्ति सुरक्षा और बदलती वित्तीय जरूरतों पर विशेष जोर दिया जाता है।
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कंपनी की नौकरियाँ

IT Client Service Lead, Executive VIP Support – Transamerica, Philadelphia Hybrid

Lead white-glove IT support for Transamerica executives, board members, and VIP users. Manage executive devices, Microsoft 365, meetings, board events, and critical incidents in a Philadelphia hybrid role.

USसंयुक्त राज्यNYन्यूयॉर्कPAपेंसिल्वेनिया
$82,000 – $96,000 / वर्ष
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साइबर सुरक्षा

विवरण

  • Deliver personalized technical support to executive leaders, board members, and their support teams
  • Own executive technology issues and escalations from initial contact through resolution and follow-up
  • Investigate and resolve hardware, software, connectivity, mobile-device, and collaboration-platform problems
  • Support Windows and Mac computers, smartphones, tablets, printers, and Microsoft 365 applications
  • Configure and troubleshoot multifactor authentication, secure remote access, wireless networks, and mobile-device management tools
  • Coordinate executive onboarding, device rollouts, equipment upgrades, office relocations, and technology preparation for business travel
  • Anticipate executive technology requirements and resolve emerging issues before they affect users
  • Provide on-site technology assistance for board meetings, executive events, town halls, and critical business activities
  • Set up, test, and troubleshoot Microsoft Teams rooms, audiovisual systems, presentation equipment, and video-conferencing platforms
  • Coordinate technical requirements and contingency plans with executive assistants, event planners, internal technology teams, and vendors
  • Remain visibly available to provide technology support throughout important meetings and events
  • Serve as the Enterprise Technology connection for executive leaders and their support teams
  • Create, maintain, and enhance executive support procedures, documentation, workflows, and escalation practices
  • Work with service owners, infrastructure leadership, cybersecurity, application teams, and vendors on complex or recurring problems
  • Analyze service patterns and propose enhancements to technology, support delivery, and the executive user experience
  • Share executive feedback and opportunities for service improvement with Enterprise Technology leadership
  • Protect confidential information and comply with security controls, regulatory obligations, and incident, problem, and change-management processes
  • Keep support records, knowledge articles, and executive technology documentation accurate and current
  • Coordinate executive support across global teams

आवश्यकताएँ

  • Bachelor’s degree in information technology, computer science, business management, or a related discipline, or equivalent professional experience
  • At least five years of experience delivering technology services or end-user support in a large corporate setting
  • Practical experience supporting senior executives, board members, or other high-profile users directly
  • Working knowledge of identity and access management, multifactor authentication, endpoint security, encryption, and mobile-device management
  • Strong written and verbal communication skills, including the ability to make technical matters understandable to nontechnical audiences
  • Effective interpersonal, conflict-management, troubleshooting, and negotiation abilities
  • Ability to align technical and business stakeholders without formal management authority
  • Proven discretion, professionalism, and calm judgment in urgent or highly visible situations
  • Experience working with global teams and a consistent focus on customer satisfaction
  • Must be authorized to work for any employer in the United States
  • Employment visa sponsorship is not available
  • Must work on-site in Philadelphia three to five days each week
  • Willingness to adapt working hours to executive schedules, global time zones, and critical business needs
  • Availability for occasional evenings and weekends
  • Willingness to travel occasionally to corporate offices or event sites

लाभ

  • Annual incentive opportunity under the Company Bonus Plan and Individual Performance program
  • Pension plan
  • 401(k) matching
  • Employee stock purchase plan
  • Tuition reimbursement
  • Disability insurance
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Employee discounts
  • Career training and development opportunities
  • Paid time off beginning at 160 hours annually during the first year of service
  • Ten paid company holidays each year
  • Be Well holistic wellness program with wellness coaching and reward dollars
  • Fifteen days of paid parental leave per calendar year for eligible employees after one year of service
  • Adoption assistance
  • Employee Assistance Program
  • Backup care program
  • Paid time off for volunteer hours
  • Employee matching gifts program
  • Employee resource groups
  • Inclusion and diversity programs
  • Employee recognition program
  • Referral bonus programs

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