Brown & Brown Insurance
Brown & Brown Insurance
Brown & Brown Insurance एक स्वतंत्र बीमा ब्रोकरेज और जोखिम प्रबंधन कंपनी है, जो व्यक्तियों और व्यवसायों को सेवाएँ प्रदान करती है। 1939 में स्थापित यह कंपनी 500 से अधिक स्थानों के नेटवर्क के माध्यम से व्यक्तिगत और वाणिज्यिक बीमा, कर्मचारी लाभ तथा राष्ट्रीय बीमा कार्यक्रम उपलब्ध कराती है। 10,000 से अधिक कर्मचारियों वाली यह कंपनी वित्त और बीमा क्षेत्रों में कार्य करती है तथा अपने कार्यस्थल की संस्कृति में विविधता, समावेशन और अपनत्व पर जोर देती है। Brown & Brown Insurance न्यूयॉर्क स्टॉक एक्सचेंज में BRO टिकर के तहत सार्वजनिक रूप से सूचीबद्ध है और अनुशासित विलय एवं अधिग्रहण रणनीति के माध्यम से इसका विस्तार हुआ है।

Insurance Call Center Associate - Daytona Beach Onsite

Manage customer calls and resolve inquiries for Proctor Loan Protector’s insurance services. Support insureds, agents, and internal teams through accurate, professional service.

विवरण

  • Manage inbound calls and resolve customer inquiries
  • Respond to telephone questions promptly and professionally
  • Apply company policies to address concerns and escalate calls to management when needed
  • Resolve customer needs during the initial call
  • Address questions and complaints in accordance with applicable state regulations
  • Support insureds, agents, and internal and external customers
  • Provide ongoing training and backup assistance to teammates
  • Train and guide organizational staff as requested
  • Act as the first point of contact, making fast and accurate decisions

आवश्यकताएँ

  • High school diploma or GED
  • Proficiency with Microsoft Office
  • Professional and courteous telephone manner
  • Ability to protect confidential information
  • Quality scores of at least 95%
  • Strong organizational skills and the ability to work both independently and collaboratively
  • Ability to manage tasks across multiple software applications
  • Problem-solving and resolution capabilities
  • Sound analytical skills
  • Must not require employer sponsorship; Proctor Loan Protector does not sponsor work visas or STEM programs
  • Ability to perform repetitive motions and use a keyboard, mouse, and telephone for 7–8 hours daily
  • Sufficient speech and hearing for in-person and telephone communication for 7–8 hours daily
  • Vision adequate for computer-monitor use
  • Ability to remain seated at a desk for 7–8 hours daily

लाभ

  • Medical/Rx, dental, vision, life, and disability insurance
  • Employee stock purchase plan, 401(k), student loan assistance, and tuition reimbursement
  • Free mental health and enhanced advocacy services
  • Paid time off
  • Paid holidays
  • Preferred partner discounts
  • Career growth opportunities
  • Fun work environment
  • Benefits, pay, and culture

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