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Brown & Brown Insurance
Brown & Brown Insurance
ApdrošināšanaFinanses
Brown & Brown Insurance ir neatkarīgs apdrošināšanas brokeru un riska pārvaldības uzņēmums, kas apkalpo privātpersonas un uzņēmumus. Uzņēmums, kas dibināts 1939. gadā, nodrošina privāto un komerciālo apdrošināšanu, darbinieku labumus un valsts mēroga apdrošināšanas programmas, izmantojot vairāk nekā 500 atrašanās vietu tīklu. Uzņēmumā strādā vairāk nekā 10 000 darbinieku, un tas darbojas finanšu un apdrošināšanas nozarē, darba kultūrā uzsverot daudzveidību, iekļaušanu un piederības sajūtu. Brown & Brown Insurance akcijas tiek tirgotas Ņujorkas fondu biržā ar simbolu BRO, un uzņēmums ir paplašinājies, īstenojot disciplinētu apvienošanās un iegādes stratēģiju.
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Vakances uzņēmumā

Insurance Call Center Associate - Daytona Beach Onsite

Manage customer calls and resolve inquiries for Proctor Loan Protector’s insurance services. Support insureds, agents, and internal teams through accurate, professional service.

USAmerikas Savienotās ValstisFLFloridaMIMičiganaKlātienēPilna slodzeJaunākais speciālistsVidējais līmenisGrāds nav nepieciešamsNepieciešamā Valoda: angļuZvanu centra pārstāvis

Apraksts

  • Manage inbound calls and resolve customer inquiries
  • Respond to telephone questions promptly and professionally
  • Apply company policies to address concerns and escalate calls to management when needed
  • Resolve customer needs during the initial call
  • Address questions and complaints in accordance with applicable state regulations
  • Support insureds, agents, and internal and external customers
  • Provide ongoing training and backup assistance to teammates
  • Train and guide organizational staff as requested
  • Act as the first point of contact, making fast and accurate decisions

Prasības

  • High school diploma or GED
  • Proficiency with Microsoft Office
  • Professional and courteous telephone manner
  • Ability to protect confidential information
  • Quality scores of at least 95%
  • Strong organizational skills and the ability to work both independently and collaboratively
  • Ability to manage tasks across multiple software applications
  • Problem-solving and resolution capabilities
  • Sound analytical skills
  • Must not require employer sponsorship; Proctor Loan Protector does not sponsor work visas or STEM programs
  • Ability to perform repetitive motions and use a keyboard, mouse, and telephone for 7–8 hours daily
  • Sufficient speech and hearing for in-person and telephone communication for 7–8 hours daily
  • Vision adequate for computer-monitor use
  • Ability to remain seated at a desk for 7–8 hours daily

Priekšrocības

  • Medical/Rx, dental, vision, life, and disability insurance
  • Employee stock purchase plan, 401(k), student loan assistance, and tuition reimbursement
  • Free mental health and enhanced advocacy services
  • Paid time off
  • Paid holidays
  • Preferred partner discounts
  • Career growth opportunities
  • Fun work environment
  • Benefits, pay, and culture

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