Brown & Brown Insurance
Brown & Brown Insurance
Brown & Brown Insurance — жеке тұлғалар мен бизнеске қызмет көрсететін тәуелсіз сақтандыру брокерлік және тәуекелдерді басқару компаниясы. 1939 жылы құрылған компания 500-ден астам орналасу орнын қамтитын желісі арқылы жеке және коммерциялық сақтандыру, қызметкерлерге берілетін жеңілдіктер және ұлттық сақтандыру бағдарламаларын ұсынады. 10 000-нан астам қызметкері бар компания қаржы және сақтандыру секторларында жұмыс істейді, сондай-ақ жұмыс орнындағы мәдениетінде әртүрлілікке, инклюзияға және тиесілік сезіміне мән береді. Brown & Brown Insurance Нью-Йорк қор биржасында BRO тикерімен ашық компания ретінде саудаланады және бірігу мен сатып алудың жүйелі стратегиясы арқылы кеңейді.

Insurance Call Center Associate - Daytona Beach Onsite

Manage customer calls and resolve inquiries for Proctor Loan Protector’s insurance services. Support insureds, agents, and internal teams through accurate, professional service.

Сипаттама

  • Manage inbound calls and resolve customer inquiries
  • Respond to telephone questions promptly and professionally
  • Apply company policies to address concerns and escalate calls to management when needed
  • Resolve customer needs during the initial call
  • Address questions and complaints in accordance with applicable state regulations
  • Support insureds, agents, and internal and external customers
  • Provide ongoing training and backup assistance to teammates
  • Train and guide organizational staff as requested
  • Act as the first point of contact, making fast and accurate decisions

Талаптар

  • High school diploma or GED
  • Proficiency with Microsoft Office
  • Professional and courteous telephone manner
  • Ability to protect confidential information
  • Quality scores of at least 95%
  • Strong organizational skills and the ability to work both independently and collaboratively
  • Ability to manage tasks across multiple software applications
  • Problem-solving and resolution capabilities
  • Sound analytical skills
  • Must not require employer sponsorship; Proctor Loan Protector does not sponsor work visas or STEM programs
  • Ability to perform repetitive motions and use a keyboard, mouse, and telephone for 7–8 hours daily
  • Sufficient speech and hearing for in-person and telephone communication for 7–8 hours daily
  • Vision adequate for computer-monitor use
  • Ability to remain seated at a desk for 7–8 hours daily

Артықшылықтар

  • Medical/Rx, dental, vision, life, and disability insurance
  • Employee stock purchase plan, 401(k), student loan assistance, and tuition reimbursement
  • Free mental health and enhanced advocacy services
  • Paid time off
  • Paid holidays
  • Preferred partner discounts
  • Career growth opportunities
  • Fun work environment
  • Benefits, pay, and culture

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