FP Markets (First Prudential Markets)
FP Markets (First Prudential Markets)
FP Markets (First Prudential Markets) एक वित्तीय और फिनटेक कंपनी है, जो 2005 से फ़ॉरेक्स और CFD ब्रोकर के रूप में काम कर रही है। इसके ट्रेडिंग विकल्पों में फ़ॉरेक्स, इंडेक्स, शेयर, कमोडिटीज़, मेटल्स और क्रिप्टो CFD शामिल हैं। कंपनी MetaTrader 4 और MetaTrader 5 प्लेटफ़ॉर्म के साथ-साथ ऑटोमेटेड ट्रेडिंग के लिए VPS समाधान भी उपलब्ध कराती है। इसका ध्यान तकनीक-आधारित ऑर्डर निष्पादन, प्रतिस्पर्धी स्प्रेड, बहुभाषी ग्राहक सहायता और नए व अनुभवी दोनों प्रकार के ट्रेडरों के लिए तैयार सेवाओं पर है।

Customer Support Specialist - Philippines (Remote)

Provide remote customer support to FP Markets clients across the APAC region. The role covers customer queries, trading platform guidance, and assistance with financial products and services.

विवरण

  • Resolve customer issues and respond to enquiries through phone, email, and live chat
  • Guide clients in using the company website and trading platforms
  • Explain FP Markets products and services through phone, email, and live chat
  • Support other departments as needed

आवश्यकताएँ

  • Excellent written and spoken English
  • Strong communication skills across live chat, email, and phone
  • Customer-focused approach with effective problem-solving skills
  • Previous customer support experience, especially in forex, CFDs, or broader financial services, is advantageous
  • Willingness to learn and adapt in a fast-paced environment
  • Availability for Monday-to-Friday rotating shifts from 6:00 AM–3:00 PM or 7:00 AM–4:00 PM UTC+8
  • Availability to work public holidays and one Saturday and Sunday each month

लाभ

  • Welcoming, multicultural team supported by approachable leadership
  • Opportunity to contribute to a growing, dynamic business
  • Significant autonomy, support for new ideas, and opportunities to apply expertise to company best practices
  • Ongoing personal development
  • Training budget
  • Opportunities to grow with the company and learn from industry leaders
  • Competitive remuneration
  • Regular salary reviews
  • Performance-based incentive programs
  • Vibrant company culture with team activities and global celebrations
  • Fully remote work

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