Appdome

201 – 500 कर्मचारी

Appdome एक साइबर सुरक्षा कंपनी है जो CI/CD वर्कफ़्लो के भीतर मोबाइल ऐप सुरक्षा को स्वचालित करती है। इसका प्लेटफ़ॉर्म टीमों को मोबाइल ऐप सुरक्षा, धोखाधड़ी की रोकथाम, एंटी-मैलवेयर, एंटी-बॉट और बॉट-पहचान जैसी क्षमताओं के साथ Android और iOS ऐप्लिकेशन सुरक्षित करने में मदद करता है। इसमें बिना कोड वाले सुरक्षा नियंत्रण शामिल हैं, जिन्हें सॉफ़्टवेयर डिलीवरी प्रक्रिया में एकीकृत करने के लिए डिज़ाइन किया गया है।

कंपनी की नौकरियाँ

Customer Success Manager at Appdome (Hybrid, California)

Drive renewals, expansion revenue, and customer value for Appdome’s AI-driven mobile application security platform. Manage enterprise relationships and grow portfolio ARR through strategic engagement.

1 माह पहले

संयुक्त राज्य

कैलिफ़ोर्निया हाइब्रिड पूर्णकालिक मध्य स्तर वरिष्ठ आवश्यक भाषा: अंग्रेज़ी ग्राहक सफलता ग्राहक सफलता प्रबंधक

विवरण

Build trusted relationships with customers at all organizational levels, from team members to executives
Learn each customer’s business objectives, priorities, decision-making structure, and budgeting cycles
Partner with the global Customer Organization, fellow CSMs, Enablement and Onboarding, and Service Delivery teams
Find expansion and upselling opportunities that support customers’ strategic priorities
Develop pipeline to support future growth
Represent customer needs and resolve issues quickly
Sustain strong customer satisfaction and review results
Develop deep expertise in the company’s products and services
Present new products and solutions to customers across the portfolio
Build pipeline and close expansion business each quarter
Increase portfolio ARR
Complete renewals on schedule while keeping churn low
Travel regularly for customer meetings and industry conferences
Gather and distribute customer feedback, including NPS insights, reviews, case studies, and references

आवश्यकताएँ

At least five years of experience in quota-carrying customer management roles within a high-tech environment
A record of strong performance and career progression
Evidence of meeting or exceeding sales quotas
Bachelor’s degree in a related discipline
Ability to distill complex issues in line with business requirements
Knowledge of Customer Success, SaaS, and information security
Experience with mobile application security is highly valued
Strong analytical ability, including translating data into actionable insights
Excellent follow-through, communication, and presentation skills
Independent learner with persistent curiosity
Capacity to manage multiple priorities and work at speed
Successful background in both startup and large-company environments
Completed sales training using a pipeline management methodology
Resume submitted in English

लाभ

Performance bonus
Stock
Benefits
Other applicable incentive compensation plans
Travel to meet customers and attend conferences

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201 – 500 कर्मचारी

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