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AAA
AAA
5,001 – 10,000 कर्मचारी
H1B वीज़ा प्रायोजकऑटोमोटिवबीमालॉजिस्टिक्स
AAA संबद्ध ऑटोमोबाइल क्लबों का एक महासंघ है, जो ऑटोमोटिव, यात्रा, बीमा और लॉजिस्टिक्स से जुड़ी सेवाओं के माध्यम से अपने सदस्यों की सेवा करता है। इसकी सेवाओं में आपातकालीन सड़क किनारे सहायता, यात्रा योजना के संसाधन, नक्शे और मार्गदर्शिकाएँ, तथा संयुक्त राज्य अमेरिका और अंतरराष्ट्रीय स्तर पर उपलब्ध सदस्य छूट शामिल हैं। अलग-अलग क्लब अपने-अपने भौगोलिक क्षेत्रों में काम करते हैं और साझा AAA मानकों का पालन करते हैं, जिससे देश के भीतर या विदेश यात्रा करने वाले सदस्यों के लिए व्यापक सहयोग वाला स्थानीय सेवा नेटवर्क बनता है।
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कंपनी की नौकरियाँ

AAA Spanish-Bilingual Customer Service Representative - Insurance, Texas Remote

Serve AAA members in Texas by handling membership calls and providing personalized insurance-related assistance. This remote role requires fluent English and Spanish communication and strong problem-solving skills.

USसंयुक्त राज्यTXटेक्सास
$24 – $26 / घंटा
रिमोटपूर्णकालिकमध्य स्तरवरिष्ठआवश्यक भाषा: अंग्रेज़ीआवश्यक भाषा: स्पेनिशग्राहक सहायता

विवरण

  • Handle inbound calls and answer questions about AAA memberships.
  • Provide proactive, personalized assistance and recommend relevant products and services.
  • Support members with clear communication and a friendly, solution-focused approach.
  • Use critical thinking to resolve issues in a non-scripted call environment.
  • Work across multiple systems while listening actively and managing competing tasks.
  • Maintain a positive, adaptable approach in a fast-moving work environment.
  • Complete ongoing coaching and development activities to strengthen performance.
  • Complete approximately four months of fully virtual training.
  • Handle live calls during scheduled Saturday Bullpen shifts.

आवश्यकताएँ

  • Previous customer service experience; recent call center experience is preferred.
  • Fluency in both English and Spanish is required.
  • Strong written, verbal, and listening communication skills.
  • Ability to multitask and operate computer systems in real time.
  • Flexible, adaptable attitude with a willingness to respond to change.
  • High school diploma or GED.
  • Ability to pass a background check and drug screening.
  • Residence within the state of Texas.
  • A dedicated, quiet workspace free from interruptions.
  • Direct Ethernet connection to an internet service provider; DSL, satellite, and mobile hotspots are not permitted.
  • Modem and router located in the same room as the computer equipment.
  • Internet service with at least 50–100 Mbps download and 10 Mbps upload speeds.
  • Ability to maintain productivity and confidentiality while working remotely.
  • Regular attendance at virtual team meetings and training sessions.
  • Availability during standard business hours, with flexibility for potential shift changes.

लाभ

  • Comprehensive benefits package.
  • Opportunities for growth and advancement.
  • Company-provided computer.
  • Partial internet reimbursement.
  • Medical, dental, and vision coverage.
  • 401(k) savings plan with company match.
  • Pension.
  • Tuition assistance.
  • Floating holidays.
  • Paid time off for community volunteer programs.
  • Paid parental leave.
  • Wellness programs.
  • Employee discounts on membership, insurance, travel, entertainment, services, and more.

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