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Hiver
Hiver
51 – 200 Xodimlar
B2BSaaSSun’iy intellekt
Hiver bizneslar uchun ko‘p kanalli mijozlarga xizmat ko‘rsatish dasturiy ta’minotini yaratuvchi, sun’iy intellektga asoslangan SaaS kompaniyasidir. Uning platformasi dastlab Gmail uchun mo‘ljallangan yordam xizmati sifatida ishga tushgan va keyinchalik elektron pochta, chat, Slack, ovozli aloqa, WhatsApp hamda o‘z-o‘ziga xizmat ko‘rsatish portallarini boshqarish uchun yagona ish maydoni bo‘lgan Hiver Omni tizimigacha kengaygan. Hiver’ning sun’iy intellekt imkoniyatlariga AI Agents, AI Copilot, AI Help Center, AI Insights va AI QA kiradi. Ular murojaatlarni saralash, javob loyihalarini tayyorlash, ulangan biznes tizimlarida ko‘p bosqichli amallarni bajarish va bilimlar bazasini yuritishni qo‘llab-quvvatlaydi. Mahsulot umumiy kirish qutilari, ichki hamkorlik hamda Salesforce, Shopify va NetSuite kabi vositalar bilan integratsiyalarni birlashtiradi. Hiver mijozlarni qo‘llab-quvvatlash, moliya, IT xizmatlarini boshqarish va inson resurslari jamoalariga xizmat ko‘rsatadi. Kompaniya o‘z platformasidan 10 000 dan ortiq jamoa foydalanishini bildiradi. Uning kengayib borayotgan jamoasi sun’iy intellekt, mijozlar tajribasi, SaaS infratuzilmasi va murakkab qo‘llab-quvvatlash operatsiyalari uchun korporativ dasturiy ta’minot ustida ishlaydi.
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Kompaniyadagi ish o‘rinlari

Senior Engineering Manager at Hiver (Hybrid, India)

Lead architecture, delivery, and team development at Hiver as an Engineering Manager. Help build scalable customer service software spanning email, chat, phone, and WhatsApp.

INHindistonGibridTo‘liq stavkaSeniorYetakchiTalab Qilinadigan Til: inglizchaMuhandislik menejeri
PHPPythonTaqsimlangan tizimlar

Tavsif

  • Lead product delivery from initial planning through execution, including project decomposition, architecture discussions, documentation, diagrams, and implementation
  • Set and maintain the team’s engineering practices, processes, and standards
  • Own the technical architecture, guide engineering design, and make key technical decisions
  • Prioritize the feature roadmap, deliver planned work, and reduce technical debt
  • Partner with product managers, designers, developers, and QA in a cross-functional environment
  • Report on the team’s progress and communicate its overall perspective
  • Work with Support to investigate and resolve technical issues
  • Partner with Talent Acquisition on candidate sourcing, screening, interviews, and hiring
  • Increase team productivity through technology investments, process improvements, and continuous delivery
  • Support team morale, remove obstacles, and mediate disagreements
  • Guide team members’ careers, provide ongoing feedback, represent them in annual reviews, and recognize strong performance
  • Develop and expand the team’s capabilities to deliver business solutions

Talablar

  • 8–12 years of relevant experience, including at least one year managing and owning delivery for a high-performing engineering team
  • Bachelor’s degree in a technical discipline
  • Comfort working in a fast-paced environment with significant ambiguity
  • Strong database knowledge and data-modeling expertise
  • Proven ability to lead, manage, and mentor engineering teams
  • Experience designing and building distributed systems
  • Strong project-management skills, including delivering complex, high-quality projects on schedule
  • Demonstrated individual technical accomplishments
  • Strong computer science fundamentals and proficiency in at least one interpreted language, such as PHP, Python, or Ruby on Rails
  • Experience developing software in a commercial product environment
  • Experience leading teams that build software for scale
  • Excellent communication skills and a collaborative, open team approach
  • Experience working with global customers and agile methods; serverless architecture experience is a plus

O‘xshash ish o‘rinlari

Peraton

Senior Hybrid Connectivity Engineer

Peraton
H1B vizasi homiysiKonsaltingLogistikaSog‘liqni saqlash
USAmerika Qo‘shma ShtatlariVAVirjiniya
112 000 $ – 179 000 $ / yil
OfisdaTo‘liq stavkaO‘rta darajaSeniorTalab Qilinadigan Til: inglizchaMuhandis
AWSBulutDNSKiberxavfsizlikKubernetesTarmoqlararo ekranlarTCP/IPTypeScript

Designs and troubleshoots connectivity across AWS classified cloud, Kubernetes, and on-premises networks. Supports Peraton’s national security and government technology missions.

Ochish