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Meazure Learning
Meazure Learning
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Meazure Learning oliy ta’lim va kasbiy sertifikatlash dasturlari uchun baholash yechimlarini ishlab chiqadi va boshqaradi. Kompaniya faoliyati imtihonlarni ishlab chiqish, topshiriqlar yozish, testlarni o‘tkazish, masofaviy nazorat, dasturlar bo‘yicha maslahat va hisobot tayyorlashni qamrab oladi. Ushbu imkoniyatlar test administratorlari va imtihon topshiruvchilar uchun dasturiy ta’minot hamda xizmatlarda birlashtirilgan. Kompaniya baholash dasturlarini boshqarishni osonlashtirish va natijalar hamda ko‘rsatkichlarni baholash uchun aniqroq ma’lumotlar taqdim etishga e’tibor qaratadi.
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Kompaniyadagi ish o‘rinlari

Senior Customer Success Manager, India (Remote)

Lead and develop Meazure Learning’s India-based Customer Success Associates, overseeing team performance, client support, staffing, and service delivery. This remote role combines people management with cross-functional collaboration and continuous improvement.

INHindistonMasofaviyTo‘liq stavkaSeniorYetakchiTalab Qilinadigan Til: inglizchaMijozlar muvaffaqiyatiMijozlar muvaffaqiyati menejeri

Tavsif

  • Lead approximately 10 Customer Success Associates based in India.
  • Coach team members through regular feedback, one-to-ones, team meetings, performance reviews, and career discussions.
  • Set expectations and promote accountability for performance, conduct, service standards, and business goals.
  • Recognize effective work and address performance issues.
  • Work with HR and Customer Success leaders on employee relations, performance management, development, succession planning, and internal mobility.
  • Help new employees onboard and join the team successfully.
  • Create a collaborative, accountable, engaged culture focused on clients.
  • Take responsibility for the team’s performance and service delivery.
  • Track progress against goals, service levels, client expectations, and Customer Success measures.
  • Lead responses to complex client concerns and service escalations.
  • Spot performance patterns, recurring problems, and ways to improve the client experience.
  • Oversee workload, capacity, assignments, priorities, client coverage, and use of team resources.
  • Use reports and performance data to identify trends, gaps, resource needs, and development areas.
  • Maintain consistent use of Customer Success processes, standards, and expectations.
  • Contribute to workforce planning and recruitment.
  • Coordinate with Customer Success, Implementation, Service Delivery, Product, Technology, HR, and other teams.
  • Keep Customer Success leaders informed about team results, capacity, risks, development needs, and resource requirements.
  • Guide the team through organizational, process, and business changes.

Talablar

  • Bachelor’s degree or equivalent relevant professional experience.
  • At least 8 years of progressively responsible experience in Customer Success, Client Services, Account Management, or a related client-facing field.
  • At least 3 years of direct people management experience is strongly preferred.
  • Experience coaching employees, managing performance, developing talent, and building effective teams.
  • Experience managing a team of comparable size and scope is preferred.
  • Experience in B2B SaaS, education technology, assessment, or another global client-focused organization is preferred.
  • Strong client focus and the ability to manage escalations and resolve complex issues.
  • Strong spoken and written English.
  • Strong organization, prioritization, and decision-making skills.
  • Ability to manage a team and make informed decisions using data and performance measures.
  • Ability to work effectively in a global, cross-functional, matrixed organization.
  • Availability to work Monday through Friday during either 6 p.m.–3 a.m. IST or 5 p.m.–2 a.m. IST.

Imtiyozlar

  • Company-sponsored health insurance
  • Remote work opportunity
  • Competitive pay
  • Healthy workplace culture
  • Career growth opportunities
  • Learning and development opportunities
  • Employee referral award program
  • Company-provided IT equipment

O‘xshash ish o‘rinlari

Advocate Aurora Health

Human Resources Internship

Advocate Aurora Health
Sog‘liqni saqlashTibbiy sug‘urta
USAmerika Qo‘shma ShtatlariALAlabamaAKAlyaskaAZArizonaFLFloridaIDAydahoILIllinoysIAAyovaKSKanzasKYKentukkiLALuizianaMEMenMIMichiganMSMissisipiMOMissuriMTMontanaNENebraskaNVNevadaNHNyu-HempshirNMNyu-MeksikoNCShimoliy KarolinaNDShimoliy DakotaOHOgayoOKOklaxomaPAPensilvaniyaSCJanubiy KarolinaSDJanubiy DakotaTNTennessiTXTexasUTYutaVAVirjiniyaWVG‘arbiy VirjiniyaWIViskonsinWYVayoming
21 $ / soat
MasofaviyAmaliyotBoshlang‘ich darajaTalab Qilinadigan Til: inglizchaInson resurslari

Support recruiting, onboarding, employee engagement, and HR operations at Advocate Aurora Health. Build practical experience with HR systems, reporting, and process improvement in a remote internship.

Ochish
Johnson & Johnson

Director, Patient and Customer Experience – Johnson & Johnson, Singapore

Johnson & Johnson
H1B vizasi homiysiFarmatsevtika mahsulotlariSog‘liqni saqlashTibbiy sug‘urta
SGSingapurGibridTo‘liq stavkaYetakchiTalab Qilinadigan Til: inglizchaMijozlarni qo‘llab-quvvatlash

Lead Johnson & Johnson’s APAC patient experience, patient support and commercial AI strategy from Singapore. Drive regional customer experience adoption, market execution and cross-functional healthcare innovation.

Ochish