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Nokia
Nokia
H1B vizasi homiysiInfratuzilmaKorxonaTelekommunikatsiyalar
Nokia telekommunikatsiyalar, korporativ tarmoqlar va raqamli infratuzilmaga e’tibor qaratadigan global B2B texnologiya kompaniyasidir. Kompaniya xizmat ko‘rsatuvchi provayderlar, bizneslar va davlat sektori tashkilotlariga odamlar, mashinalar va qurilmalarni keng miqyosda ulashga yordam beradigan xavfsiz hamda barqaror tarmoq yechimlarini ishlab chiqadi. Uning faoliyati Nokia Bell Labs orqali olib boriladigan tadqiqotlar va uzoq muddatli texnologik ishlanmalar bilan bir qatorda 5G, sun’iy intellekt va kvant xavfsiz tarmoqlarni ham qamrab oladi. Nokia’dagi ish imkoniyatlarini izlayotgan nomzodlar tarmoq muhandisligi, telekommunikatsiyalar, korporativ texnologiyalar, infratuzilma va ilg‘or tadqiqotlar bilan bog‘liq yo‘nalishlarda imkoniyatlar topishlari mumkin.
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Kompaniyadagi ish o‘rinlari

Senior Customer Service Specialist, Telecom Networks — Nokia

Support Nokia customers with complex telecom networks and connectivity solutions, including IMS systems, software updates, network integration, and emergency response.

INHindistonGibridTo‘liq stavkaSeniorYetakchiTalab Qilinadigan Til: inglizchaMijozlarni qo‘llab-quvvatlash
BulutNode.js

Tavsif

  • Provide round-the-clock remote and on-site customer support.
  • Support products, solutions, and complex networks throughout the Care phase.
  • Follow standard and emergency case-handling procedures.
  • Carry out work independently with moderate guidance, following established policies and guidelines.
  • Assess information and potential solutions, then make independent judgments and recommendations.
  • Resolve routine issues using professional knowledge and experience.
  • Help turn organizational concepts into practical actions.
  • Offer informal guidance and support to new team members.
  • Build customer relationships through day-to-day interactions.
  • Resolve highly complex service delivery issues and develop innovative solutions with broad business impact.

Talablar

  • Bachelor’s degree and at least 8 years of experience with Node Type Huawei or ZTE IMS, TAS, SSS, UPCF, RCP, CFX, SBC, iMG, CG, or Cloud.
  • Experience resolving customer issues and providing proactive support.
  • Experience handling Software Update Management (SUM).
  • Ability to analyze, prepare, implement, and verify node, network, or system configuration and integration.
  • Experience handling emergencies.
  • Knowledge of Software Update Management, including planning, executing, and supporting software upgrades and patches.
  • Knowledge of Huawei or ZTE IMS core network elements.
  • Network integration skills, including telecom node and system configuration, integration, verification, and troubleshooting.

Imtiyozlar

  • Flexible and hybrid work arrangements.
  • At least 90 days of maternity and paternity leave, with the option to return within a year of a child’s birth or adoption, subject to eligibility.
  • Life insurance for all employees.
  • Well-being programs supporting mental and physical health.
  • Opportunities to join Nokia Employee Resource Groups (NERGs) and receive their support.
  • Employee Growth Solutions for personalized career and skills development.
  • Access to coaches and mentors.
  • A learning environment that supports personal growth and professional development.

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