Bank of America bank ishi, moliya va fintech sohalarida faoliyat yurituvchi global moliyaviy tashkilotdir. Uning xizmatlari jismoniy shaxslar uchun bank xizmatlari, kichik biznesni qo‘llab-quvvatlash, boyliklarni boshqarish, investitsiya xizmatlari hamda jismoniy shaxslar, bizneslar va muassasalar uchun kapital bozorlariga kirishni o‘z ichiga oladi. Kompaniya, shuningdek, barqaror moliyalashtirish, xilma-xillik tashabbuslari va jamoatchilikni rivojlantirish dasturlari orqali mas’uliyatli o‘sishga e’tibor qaratadi.
Senior Banker, Bilingual Mandarin - Bank of America, Flushing, NY
Serve Mandarin-speaking individual and small business clients as a Senior Banker at Bank of America’s Flushing financial center. Deliver banking solutions, account support, and relationship management in an onsite role.
Tavsif
- Welcome financial center clients and serve as their initial point of contact
- Identify banking needs for individual and small business customers
- Recommend suitable banking solutions and refer clients to specialized partners
- Strengthen client relationships through platform-based banking services
- Assist clients with self-service options and routine transactions
- Teach clients how to complete basic transactions using self-service technology
- Apply available resources, systems, and procedures to improve client service and operational accuracy
- Open and maintain accounts and assist with Digital Assisted Shopping while complying with established procedures and regulations
- Handle client interactions in alignment with client interests, bank policies, and regulatory obligations
- Conduct outbound calls and maintain reliable follow-up practices
- Collaborate with internal teams to deliver consumer and small business banking solutions
Talablar
- Fluency in Mandarin and English is required
- At least one year of sales experience in a relationship-focused, client-centered environment
- Demonstrated dedication to strong performance and results
- Ability to collaborate successfully and establish trusted relationships
- Clear and effective written and verbal communication skills
- Confidence engaging with clients in person and by telephone
- Willingness and ability to learn new information and technology systems
- Strong analytical thinking and problem-solving abilities
- Effective organization, prioritization, multitasking, and time management skills
- Must hold a commissioned notary status or obtain a notary commission in the state of employment within a few months of starting
- Availability to work weekends and/or extended hours, with possible scheduling at any financial center within a reasonable commuting distance
- High school diploma, GED, secondary school qualification, or equivalent is required
Imtiyozlar
- Access to affordable, competitive, and flexible benefits
- Programs supporting physical, emotional, and financial well-being
- Learning, development, and career-building opportunities
- Paid time off
- Employee resources and support
- Formula-based incentive plan with possible monthly, quarterly, and/or annual performance incentives