AUTO1 Group
AUTO1 Group
5 001 – 10 000 Xodimlar
AvtomobilsozlikLogistikaMarketing
AUTO1 Group ikkilamchi avtomobillar bozoriga yo‘naltirilgan Yevropaning raqamli avtomobil kompaniyasidir. 2012-yilda tashkil etilgan kompaniya Yevropa bo‘ylab avtomobil dilerlari va iste’molchilarni bog‘lash uchun transport vositalarini xarid qilish, qayta marketing, sotish, logistika va raqamli moliyalashtirish yo‘nalishlarini birlashtiradi. Uning platformalariga professional avtomobil savdosini qo‘llab-quvvatlaydigan AUTO1.com va ikkilamchi avtomobillarni onlayn xarid qiluvchi iste’molchilarga xizmat ko‘rsatadigan Autohero kiradi. Kompaniya o‘z marketplace’ini boshqarish va ikkilamchi avtomobil xarid qilishning boshidan oxirigacha bo‘lgan tajribasini yaxshilash uchun avtomobilsozlik, logistika va marketing jamoalarini birlashtiradi.

Remote Customer Service Representative – Cancellations and Reversals | AUTO1 Group

Provide customer service for cancellations and transaction reversals at Autohero, AUTO1 Group’s online used-car business. Support private customers and coordinate with internal departments.

Tavsif

  • Support private customers of the online business while prioritizing satisfaction
  • Resolve questions and requests involving cancellations and transaction reversals
  • Help create a smooth, positive customer journey
  • Act as a liaison between customers and Customer Service
  • Coordinate with other departments to keep processes running smoothly

Talablar

  • Enjoy engaging with customers and addressing their needs
  • Work reliably with a practical, solution-focused mindset
  • Have experience providing customer support by telephone
  • Automotive industry knowledge is not required
  • Contribute effectively as a motivated and collaborative team member
  • Have very strong German language skills
  • Use Microsoft Office and Excel confidently

Imtiyozlar

  • Work remotely from within Germany up to 100% by agreement
  • Use the Berlin-Kreuzberg office, with nearby lunch and after-work options
  • Receive modern IT equipment and technical support
  • Access individualized training and coaching
  • Receive discounts from well-known brands
  • Get discounts across the vehicle inventory for yourself, family, and friends
  • Work in an open environment without a dress code

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