CyberOne Buyuk Britaniyada joylashgan kiberxavfsizlik kompaniyasi bo‘lib, korxonalar va tartibga solinadigan tashkilotlarga kiberbarqarorligini mustahkamlashda yordam beradi. Uning xizmatlari 24/7 boshqariladigan aniqlash va javob qaytarish, hodisalarga javob berish, Microsoft xavfsizlik integratsiyalari, penetratsion testlar, bulut xavfsizligi va professional konsaltingni o‘z ichiga oladi. CyberOne tahdidlarni tezkor aniqlash, hodisalarni jilovlash, muvofiqlikni ta’minlash va xatarlarni muntazam kamaytirishni qo‘llab-quvvatlash uchun Microsoft texnologiyalarini sun’iy intellekt yordamida kuchaytirilgan MXDR hamda boshqa boshqariladigan xavfsizlik xizmatlari bilan birlashtiradi. Kompaniya kiberxavfsizlik va B2B xizmatlari sohalarida faoliyat yuritadi, jamoasi 51–200 xodimdan iborat.
Partner Success Executive at CyberOne (Hybrid, United Kingdom)
Support partner success at CyberOne, a Microsoft security partner, through renewals, service delivery and partner growth. Coordinate customer success across cybersecurity services while developing strategic stakeholder relationships.
Tavsif
- Support the Head of Customer Success in delivering an effective partner success function
- Manage renewals, service enhancements, client retention and partner onboarding
- Track renewal activity, pipeline opportunities and partner growth
- Engage partners virtually and in person to understand their needs and align CyberOne services
- Identify opportunities to expand partners’ cybersecurity offerings with CyberOne solutions
- Develop trusted relationships with partner stakeholders
- Coordinate activity between partners and CyberOne teams
- Facilitate monthly and quarterly service and business reviews
- Contribute to account planning and strategic growth discussions
- Coordinate with Service Delivery, Operations and Technical teams
- Support onboarding, fulfilment and customer requests
- Manage escalations and communicate clear service updates
- Prepare service reports and performance updates
- Contribute to continuous improvement initiatives
- Maintain Monday.com and other operational systems
- Assist with reporting, project coordination and contract administration
- Prepare Statements of Work, service schedules and welcome packs
Talablar
- Demonstrated ability to manage stakeholders and communicate effectively
- Strong organisational and administrative skills
- Commercial awareness combined with a growth-oriented mindset
- Experience in customer success, managed services, cybersecurity or IT services
- High attention to detail and a collaborative working style
- Proficiency with Microsoft 365 applications and business systems
- Experience working with partners such as MSPs, VARs, systems integrators and telecommunications providers