Cadex
Cadex
501 – 1 000 Xodimlar
B2BMoliyaSug‘urta
Cadex o‘rta va yirik B2B tashkilotlariga tijoriy buyurtmadan to‘lovgacha bo‘lgan jarayonlar hamda debitorlik qarzlarini boshqarish xizmatlarini taqdim etadi. Kompaniya faoliyati birinchi va uchinchi tomon qarzlarini undirish, aktivlarni qaytarish, sug‘urta tovonini undirish va subrogatsiya bilan bir qatorda hisob-faktura rasmiylashtirish, nizolarni hal etish va to‘lovlarni qayta ishlash uchun raqamli vositalarni ham qamrab oladi. 170 dan ortiq mamlakatdagi mijozlarga xizmat ko‘rsatadigan operatsiyalari va 1929-yildan boshlangan tarixiga ega Cadex tashkilotlarga debitorlik qarzlarini boshqarish hamda turli sohalardagi pul oqimi operatsiyalarini yaxshilashda yordam berish uchun biznes jarayonlarini autsorsing qilishni xususiy texnologiyalar bilan birlashtiradi.

Operations Support Specialist II – Colombia Remote

Support Cadex operations by processing payments, claims, and Zendesk tickets remotely from Colombia. Handle collections support, client communications, payment validation, and manual claims.

Tavsif

  • Monitor Zendesk tickets and coordinate inbound communications with clients and collectors, including escalations
  • Request documentation and action confirmations from clients for debtor account reviews
  • Share client-provided information with the collections team and keep system records accurate
  • Review account remittances and payment history to apply payments correctly
  • Check payment files for proper formatting, required fields, and processing accuracy
  • Process manual claims with all required supporting documentation
  • Process credit card payments through client systems
  • Audit claim submissions for accurate data entry and file creation
  • Help clients download data feeds, retrieve documents, verify payments, and complete posting
  • Create and update operating procedures and training materials
  • Identify opportunities to improve processes and recommend solutions
  • Work effectively with colleagues across countries and cultures
  • Contribute to Operations Support projects and provide departmental backup coverage
  • Handle all work professionally and confidentially
  • Complete other duties as assigned

Talablar

  • High school diploma or GED
  • Three to five years of clerical, office, or administrative experience
  • Proficiency with computer software and Microsoft Office
  • Strong time-management and organizational abilities
  • Critical-thinking skills
  • Professional written and telephone communication and comprehension skills
  • Basic mathematical ability
  • Basic telephone and calculator proficiency
  • Fluency in English
  • Availability for the assigned schedule, generally Monday through Friday between 6:00 a.m. and 6:00 p.m. EST/EDT
  • Ability to maintain professionalism and confidentiality
  • Ability to satisfactorily perform the essential job duties

Imtiyozlar

  • Minimal travel required
  • Remote work environment available
  • Standard office equipment provided, including computers, headsets, telephones, webcams, and photocopiers or printers
  • Reasonable accommodations available for individuals with disabilities
  • Equal employment opportunity

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