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Maximus
Maximus
HukumatKonsaltingSog‘liqni saqlash
Maximus davlat idoralariga sog‘liqni saqlash, ijtimoiy xizmatlar, mudofaa, milliy xavfsizlik va fuqarolik xizmatlari sohalaridagi muhim davlat dasturlarini amalga oshirish va modernizatsiya qilishda yordam beradi. Kompaniya faoliyati sun’iy intellekt va tahlil, bulutli texnologiyalar va kiberxavfsizlik, raqamli platformalar, aloqa markazlari, muvofiqlikni aniqlash va ro‘yxatdan o‘tkazish tizimlari, klinik xizmatlar, Medicaid uchun korporativ yechimlar, konsalting va dastur operatsiyalarini qamrab oladi. Federal, shtat va mahalliy darajadagi mijozlarni qo‘llab-quvvatlaydigan jamoalari bilan Maximus odamlarga davlat xizmatlaridan foydalanishni va idoralarga o‘z maqsadlariga erishishni yaxshilash uchun texnologiyani amaliy ijro tajribasi bilan uyg‘unlashtiradi.
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Kompaniyadagi ish o‘rinlari

Maximus Bilingual Mandarin Customer Service Representative – New York Remote

Support New York residents with healthcare applications, eligibility questions, enrollment, and account updates as a bilingual Mandarin customer service representative. The role handles calls, translations, documentation, and customer inquiries for Maximus’s NYSOH team.

USAmerika Qo‘shma ShtatlariNYNyu-York
21 $ / soat
MasofaviyTo‘liq stavkaJuniorDiplom talab qilinmaydiTalab Qilinadigan Til: inglizchaTalab Qilinadigan Til: xitoyMijozlarni qo‘llab-quvvatlash

Tavsif

  • Handle calls from consumers, prospective enrollees, and individuals assisting enrollees
  • Manage inbound and outbound customer contacts with accuracy and professionalism
  • Record and track inquiries in the designated systems
  • Complete healthcare coverage applications by phone, including tax-household and income details, eligibility decisions, and health-plan enrollment
  • Direct or refer consumers to the appropriate organizations
  • Process life-event changes, demographic updates, disenrollment requests, and special enrollment periods
  • Send requested materials by mail, email, or download
  • Coordinate translation support for callers who do not speak English
  • Escalate calls and unresolved issues to designated personnel
  • Participate in meetings and training while maintaining up-to-date knowledge of programs and systems
  • Achieve quality-assurance standards and other performance targets
  • Follow all established workplace safety procedures
  • Remain seated or stationary for extended periods and occasionally handle items weighing up to 25 pounds
  • Complete additional responsibilities assigned by management

Talablar

  • High school diploma or GED plus at least six months of relevant professional experience, or an equivalent combination of education and experience
  • Proficiency in English and Mandarin, Cantonese, or Russian, or proficiency in both Spanish and Haitian Creole
  • Fluent ability to speak, read, and translate between Mandarin and English
  • Live within 100 miles of New York, New York
  • Currently and permanently reside in the continental United States
  • Strong data-entry and telephone skills
  • Excellent organizational, interpersonal, written, and verbal communication abilities
  • Comfort working effectively in a fast-paced environment
  • Ability to manage multiple complex tasks successfully at the same time
  • Ability to work both independently and as part of a team
  • Home internet service with speeds of at least 20 Mbps
  • Home internet connection through Wi-Fi or a Category 5 or 6 Ethernet cable connected to the router

Imtiyozlar

  • Performance-based annual bonus opportunities
  • Medical, dental, vision, prescription, and partially funded HSA plans
  • Life insurance coverage
  • Discounts on auto, home, renters, and pet insurance
  • 401(k) retirement savings plan with company matching
  • Paid time off, holidays, and sick leave
  • Short- and long-term disability coverage
  • Employee Assistance Program supporting physical, emotional, and financial well-being
  • Employee recognition platform
  • Tuition reimbursement
  • Employee perks and discount programs
  • Maximus wellness resources and programs
  • Paid training
  • Professional development through training programs, workshops, and conferences

O‘xshash ish o‘rinlari

Shermco Industries

NETA Field Service Technician

Shermco Industries
1 001 – 5 000 Xodimlar
H1B vizasi homiysiKonsaltingLogistikaSog‘liqni saqlash
USAmerika Qo‘shma ShtatlariTNTennessi
35 $ – 55 $ / soat
OfisdaTo‘liq stavkaJuniorO‘rta darajaDiplom talab qilinmaydiTalab Qilinadigan Til: inglizchaDala muhandisi

Test and troubleshoot industrial and commercial electrical systems as a NETA Field Service Technician with Shermco Industries. Service transformers, relays, cables, switchgear, and circuit breakers at customer sites.

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AmeriLife

Remote Customer Care Representative — AmeriLife

AmeriLife
1 001 – 5 000 Xodimlar
KonsaltingMoliyaSog‘liqni saqlash
USAmerika Qo‘shma ShtatlariALAlabamaCTKonnektikutFLFloridaKYKentukkiMDMerilendMAMassachusetsMIMichiganMSMissisipiNHNyu-HempshirNJNyu-JersiNCShimoliy KarolinaPAPensilvaniyaRIRod-AylendSCJanubiy KarolinaTNTennessiTXTexasVAVirjiniyaMasofaviyTo‘liq stavkaO‘rta darajaSeniorTalab Qilinadigan Til: inglizchaMijozlarni qo‘llab-quvvatlash

Support callers with Medicare and insurance questions at AmeriLife, researching issues and resolving requests in a remote call center role. Handle sensitive customer information with care while serving applicants, policyholders, agents, and medical providers.

Ochish