TDCX
TDCX
TDCX kompaniyalarga mijozlari bilan bir nechta kanallar orqali muloqot qilish va ularga xizmat ko‘rsatishda yordam berishga mo‘ljallangan mijozlar tajribasi yechimlarini taqdim etadi. Uning xizmatlari xavfsiz va maxfiylikni hisobga oladigan xabar almashishga e’tibor qaratadi, shu bilan birga muloqotlarni tartibli va qulay saqlashga yordam beradigan hamjamiyat ishtiroki hamda guruh suhbatlarini qo‘llab-quvvatlaydi. Kompaniya profili mijozlar tajribasi, kommunikatsiya xizmatlari va tegishli biznesni qo‘llab-quvvatlash operatsiyalaridagi imkoniyatlarni izlayotgan mutaxassislar uchun qiziqarli bo‘lishi mumkin.

Fraud and Risk Specialist – Singapore Onsite

Investigate suspicious activity, assess fraud trends, and develop models and prevention measures. Join TDCX in Singapore to support fraud risk operations, investigations, and stakeholder reporting.

Tavsif

  • Investigate complex cases and identify patterns linked to fraudulent or suspicious activity.
  • Assess the impact of emerging fraud trends and recommend mitigation and prevention measures.
  • Maintain thorough, confidential records of investigations.
  • Train and mentor new agents while developing tailored upskilling plans.
  • Develop clear, role-appropriate training materials.
  • Analyze fraud patterns, build models, and refine existing models as fraud vectors evolve.
  • Design practical measures to reduce and prevent fraudulent activity.
  • Partner with stakeholders to report trends and system gaps, then support enhancements and preventive controls.
  • Complete other management-assigned duties within the role and contribute to the effective operation, maintenance, and continuous improvement of TDCX’s Quality Management System.

Talablar

  • Diploma or higher qualification in any discipline, including an Advanced or Higher Diploma, Graduate Diploma, Bachelor’s, Postgraduate, Professional, or Master’s degree.
  • Around two years of relevant experience is preferred, though fresh graduates are welcome to apply.
  • Strong problem-solving, critical-thinking, and analytical abilities, with the capacity to work independently and manage priorities effectively.
  • Demonstrated investigative, internet research, organizational, and analytical skills.
  • Able to manage multiple tasks in a fast-paced, continually changing work environment.
  • Available to work flexible schedules and shifts when required.
  • Excellent spoken and written English, plus proficiency in the language used by the supporting market.

Imtiyozlar

  • Competitive remuneration with additional perks.
  • Broad medical, insurance, and social security coverage.
  • Access to high-quality workplace facilities.
  • Employee engagement activities and recognition initiatives.
  • Structured learning and development opportunities for career progression.
  • A supportive workplace culture focused on future growth.
  • Convenient premises connected by direct public transport.
  • Flexible working options.
  • Guidance and mentoring from experienced specialists.
  • Opportunity to work for a globally recognized company with numerous industry awards.

O‘xshash ish o‘rinlari

AT&T

AT&T Business Sales Representative, Territory Accounts — Memphis

AT&T

Build AT&T’s Memphis small-business and mid-market customer base by selling fiber broadband and other communications solutions. The role combines prospecting, account development, and consultative selling to grow territory revenue.

Ochish