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Clario
Clario
5 001 – 10 000 Xodimlar
H1B vizasi homiysiKonsaltingLogistikaSog‘liqni saqlash
Clario tadqiqotni boshlashdan tortib uni amalga oshirishgacha bo‘lgan klinik sinovlarni qo‘llab-quvvatlaydigan texnologiyalar va xizmatlarni ishlab chiqadi. Kompaniyaning klinik sinovlarni boshqarish platformasi onkologiya, kardiologiya va nevrologiya kabi terapevtik yo‘nalishlarda elektron klinik natijalarni baholash, yurak xavfsizligi, tibbiy tasvirlash, aniq harakat va nafas olishni monitoring qilish yechimlarini birlashtiradi. Clario, shuningdek, yakuniy ko‘rsatkichlarni tahlil qilishda sun’iy intellektdan foydalanib, tadqiqot guruhlariga bemorlarning maxfiyligi va xavfsizligini ta’minlagan holda izchil sinov ma’lumotlarini to‘plashda yordam beradi. Kompaniya markazlashtirilmagan va gibrid tadqiqot modellarida ishlaydi hamda global mamlakatlar tarmog‘idagi klinik tadqiqot dasturlariga xizmat ko‘rsatadi. Clario’dagi karyera sog‘liqni saqlash texnologiyalari, klinik ma’lumotlar operatsiyalari va dori vositalari tadqiqotlarida ishlatiladigan vositalarni ishlab chiqishga hissa qo‘shish imkonini beradi.
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Client Success Director

Lead strategic client accounts for Clario’s regulated clinical technology platforms. Drive retention, growth, service delivery, and commercial results.

USAmerika Qo‘shma ShtatlariMasofaviyTo‘liq stavkaYetakchiTalab Qilinadigan Til: inglizchaMijozlar muvaffaqiyatiMijozlar muvaffaqiyati menejeri

Tavsif

  • Build trusted relationships with key client stakeholders and establish suitable account governance.
  • Act as the primary strategic contact for assigned clients across Clario’s business units.
  • Work with clients to understand their objectives and partner with Sales and Operations on account strategies.
  • Represent customer needs internally and align expectations with clients.
  • Educate clients about Clario products and services to support growth and maximize value.
  • Turn client feedback into actions that improve Net Promoter Score, retention, and renewals.
  • Partner with Sales to advance cross-sell and upsell opportunities through client relationships.
  • Track account health, including service-level agreements, key performance indicators, and deliverables, and address risks early.
  • Resolve issues promptly and effectively while minimizing effects on patients and service users.
  • Work with clients and internal teams to improve services continuously and develop innovative solutions.
  • Build lasting partnerships and encourage key contacts to advocate for the Clario brand.
  • Assess performance through relationship health, including NPS and relationship depth, account results, revenue growth, and profitability.

Talablar

  • Bachelor’s degree or equivalent experience.
  • At least 5 years managing complex client accounts with commercial and service delivery responsibilities.
  • At least 3 years in life sciences; clinical data or endpoint collection services experience is preferred.
  • Ability to work independently and deliver results in a global, matrixed environment.
  • Ability to communicate and collaborate across organizational levels, including with executive leadership, Quality, Medical, R&D, and Operations.
  • Commercial acumen focused on client satisfaction and value realization.
  • Ability to manage change through clear communication and stakeholder alignment.
  • Strategic thinking and ability to develop and carry out short- and long-term account strategies.
  • Conflict management skills with a logical, diplomatic, solutions-oriented approach.
  • Strong interpersonal and communication skills, including writing, speaking, organization, adaptability, emotional intelligence, and relationship management.

Imtiyozlar

  • Competitive compensation.
  • Health, dental, and vision coverage.
  • Retirement savings plan with company contribution.
  • Paid time off and company holidays.

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