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Navan
Navan
1001 – 5000 Zaposleni
Sponzor vizuma za kvalificirane delavceLogistikaPotovanjaSvetovanje
Navan brings business travel and expense management into one platform, helping organizations coordinate bookings, company card spending, and expense reporting. Serving small businesses and large enterprises, its tools automate expense categorization and give finance teams clearer visibility into corporate travel programs. Employees can book trips and track expenses, while integrations connect Navan with existing financial systems. The company also incorporates sustainability considerations and AI-powered insights into its travel and expense offering.
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Delovna mesta v podjetju

Senior Manager, Client Experience Pre-Sales Solutions and Scoping

Lead Navan’s AI-enabled travel service solutions and pre-sales scoping. Guide Sales Squad delivery, operational safeguards, and enterprise deal support.

USZdružene države AmerikeNa daljavoPolni delovni časSeniorZahtevani Jezik: angleščinaUspeh strankVodja uspeha strank

Opis

  • Lead the GOS Sales Squad, bringing operations experts into late-stage enterprise pitches and RFP responses.
  • Work with pricing and strategy teams to consolidate legacy services into unified packages.
  • Turn simplified service options into persuasive value stories for C-suite sponsors and executive assistants.
  • Match delivery packages to regional pricing and present automated AVA alongside premium human support.
  • Apply data-based limits to custom scoping to protect margins and scalability.
  • Build partnerships across commercial teams and Global Operations and Services.
  • Connect Global Operations and Services with Sales, including through pipeline reviews.
  • Set pre-sales processes and checkpoints to prevent scoping errors and misaligned commitments.
  • Publish and maintain pre-sales materials, capability matrices, and standard SLA presentations.
  • Monitor and report pre-sales deal quality, scoping compliance, and pipeline velocity.

Zahteve

  • Bring 5–7+ years of progressive experience in pre-sales solutions, customer experience operations, commercial scoping, or technical account management, preferably in SaaS or corporate travel.
  • Have experience supporting fast-moving commercial teams and navigating multi-region organizations.
  • Demonstrate strong interpersonal, communication, negotiation, and relationship-building skills.
  • Manage high-stakes commercial discussions and explain technical parameters through compelling narratives.
  • Show integrity, independent and critical thinking, sound judgment, and the confidence to uphold operational safeguards.
  • Bring strong analytical skills.
  • Work with historical support data, AI automation metrics, and capacity models.
  • Validate custom pre-sales configurations.

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