Remote Sales Pre-Setter
ARGUMENTORIK ACADEMYHandle warm leads through consultative phone sales at Argumentorik Academy, which offers courses in rhetoric, communication, and marketing. The role can develop into Setter and Closer positions.
Odpri
Remote Recruitment je kadrovsko podjetje, ki podjetjem pomaga pri zaposlovanju usposobljenih strokovnjakov na daljavo, s poudarkom na talentih iz Južne Afrike. Njegove storitve zajemajo delovna mesta od začetnih do najvišjih vodstvenih ravni na področjih, kot so svetovanje, trženje in logistika. Podjetje delodajalcem pomaga pri obračunu plač ter kadrovski in pravni administraciji za zaposlene, pomaga reševati pomanjkanje znanj in omejitve proračuna za zaposlovanje ter ponuja brezplačno zamenjavo za obdobje do 12 mesecev.
Remote Customer Retention Specialist in South Africa
Help a UK-based employer retain customers from a remote role in South Africa. Handle cancellation requests, win-backs, renewals, and churn reporting.
Opis
- Reach out to customers who may cancel and learn what could keep them.
- Respond to cancellation requests with empathy and clear retention offers.
- Track cancellation reasons and share emerging patterns with the team.
- Follow up with former customers and manage renewal outreach.
- Achieve monthly retention and customer save-rate goals.
- Understand why customers leave and offer solutions that help protect revenue.
Zahteve
- Experience in customer retention, account support, or customer service.
- Experience using a CRM or helpdesk platform such as HubSpot or Zendesk.
- Strong spoken and written English, with clear and persuasive communication.
- Comfort working toward retention targets.
- A reliable laptop and stable fibre internet connection.
- Experience in subscription or e-commerce businesses is a plus.
- Familiarity with a platform such as Gorgias or Intercom is a plus.
- Experience reporting on customer churn is a plus.
Ugodnosti
- Full-time remote position.
- Work UK hours: 09:00–17:00 UK time (11:00–19:00 SAST).
- Structured onboarding and support.
- Build a stable remote career with a UK-based employer.
- Work from home using your existing equipment.
- Recruitment team support from application through your first day.
- Clear communication throughout the hiring process.
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