EnableComp
EnableComp
501 – 1000 Zaposleni
LogistikaSvetovanjeZavarovanje
EnableComp ponudnikom zdravstvenih storitev in zdravstvenim sistemom po Združenih državah Amerike zagotavlja storitve upravljanja prihodkovnega cikla v zdravstvu. Njihovo delo je osredotočeno na zapletene zahtevke, povezane z upravo za veterane, odškodninami za poškodbe pri delu, prometnimi nesrečami in programom Medicaid iz drugih zveznih držav ter na upravljanje zavrnitev pri različnih skupinah plačnikov. Z uporabo inteligentne avtomatizacije in lastne platforme E360 RCM™ EnableComp podpira učinkovitejše obračunavanje, natančnejša povračila in uspešnejšo izterjavo. Za iskalce zaposlitve je profil podjetja najpomembnejši za delovna mesta, povezana z zdravstvenimi operacijami, zahtevki, upravljanjem prihodkovnega cikla, tehnologijami obračunavanja in storitvami za stranke.

Director of Client Success, Revenue Cycle Management

Lead hospital client relationships for EnableComp’s specialty revenue cycle management platform. Drive retention, implementation success, ROI reporting, and cross-sell growth.

Opis

  • Build client relationships through close partnership with operations and sales leaders.
  • Support clients throughout sales, implementation, go-live, business review, and cross-sell stages.
  • Lead Client Success activities for assigned accounts.
  • Coordinate with EnableComp leadership to complete work professionally and on schedule.
  • Oversee client surveys, scoring, KPI tracking, and retention goals.
  • Monitor account performance goals and hold regular progress reviews.
  • Communicate EnableComp’s value and ROI across its product lines.
  • Prepare and deliver monthly and quarterly client reports.
  • Create account-specific plans for communications, issue resolution, revenue growth, and cross-selling.
  • Partner with IT and Product Support to correct and update files and improve automation.
  • Arrange and participate in client meetings and conference calls.
  • Prepare meeting agendas and presentations, document outcomes, and deliver follow-up materials.
  • Support implementation launches and oversee post-implementation deliverables.
  • Fulfill client commitments and sustain strong customer satisfaction.
  • Attend internal client account reviews.
  • Use independent judgment and discretion in carrying out responsibilities.
  • Handle other duties as assigned.

Zahteve

  • Bachelor’s degree in business, sales, marketing, or a related field.
  • Seven to ten years of account management experience in healthcare technology, particularly with hospital revenue cycle management.
  • A comparable combination of education and experience may be accepted.
  • Experience with claims billing and IT/EDI systems is preferred.
  • Experience using CRM software such as Salesforce.
  • Proficiency with computers and common office software, including Microsoft Word, Excel, and Outlook.
  • Professional presentation skills for explaining analytics, results, and ROI.
  • Strong commitment to client service.
  • Ability to work independently and partner with internal teams and leaders.
  • Excellent written and verbal communication skills.
  • Ability to handle stressful circumstances and challenging conversations.
  • Strong analytical and problem-solving abilities.
  • Ability to balance competing priorities and adapt as needed.
  • Availability for travel up to 30%.

Ugodnosti

  • Professional development and growth opportunities.
  • Tools, resources, and support to advance your career.
  • Employer recognized by Top Workplaces.
  • Equal opportunity employment environment.
  • Reasonable accommodations for qualified people with disabilities.

Sorodna delovna mesta