EnableComp
EnableComp
501 – 1 000 Қызметкерлер
КонсалтингЛогистикаСақтандыру
EnableComp Америка Құрама Штаттарындағы медициналық қызмет көрсетушілер мен денсаулық сақтау жүйелеріне медициналық қызметтер кірісінің айналымын басқару бойынша қызмет көрсетеді. Компанияның жұмысы Ардагерлер істері басқармасына, жұмысшылардың өтемақысына, көлік оқиғаларына және штаттан тыс Medicaid бағдарламасына қатысты күрделі талаптарды, сондай-ақ төлеушілердің әртүрлі санаттары бойынша қабылданбаған талаптарды басқаруды қамтиды. EnableComp зияткерлік автоматтандыру мен өзінің E360 RCM™ платформасын пайдаланып, есеп айырысуды тиімді жүргізуге, өтемақыны дәл алуға және өндіріп алуды күшейтуге қолдау көрсетеді. Жұмыс іздеушілер үшін компания профилі денсаулық сақтау операцияларына, талаптарға, кіріс айналымын басқаруға, есеп айырысу технологияларына және клиенттерге қызмет көрсетуге байланысты рөлдерге көбірек сәйкес келеді.

Director of Client Success, Revenue Cycle Management

Lead hospital client relationships for EnableComp’s specialty revenue cycle management platform. Drive retention, implementation success, ROI reporting, and cross-sell growth.

Сипаттама

  • Build client relationships through close partnership with operations and sales leaders.
  • Support clients throughout sales, implementation, go-live, business review, and cross-sell stages.
  • Lead Client Success activities for assigned accounts.
  • Coordinate with EnableComp leadership to complete work professionally and on schedule.
  • Oversee client surveys, scoring, KPI tracking, and retention goals.
  • Monitor account performance goals and hold regular progress reviews.
  • Communicate EnableComp’s value and ROI across its product lines.
  • Prepare and deliver monthly and quarterly client reports.
  • Create account-specific plans for communications, issue resolution, revenue growth, and cross-selling.
  • Partner with IT and Product Support to correct and update files and improve automation.
  • Arrange and participate in client meetings and conference calls.
  • Prepare meeting agendas and presentations, document outcomes, and deliver follow-up materials.
  • Support implementation launches and oversee post-implementation deliverables.
  • Fulfill client commitments and sustain strong customer satisfaction.
  • Attend internal client account reviews.
  • Use independent judgment and discretion in carrying out responsibilities.
  • Handle other duties as assigned.

Талаптар

  • Bachelor’s degree in business, sales, marketing, or a related field.
  • Seven to ten years of account management experience in healthcare technology, particularly with hospital revenue cycle management.
  • A comparable combination of education and experience may be accepted.
  • Experience with claims billing and IT/EDI systems is preferred.
  • Experience using CRM software such as Salesforce.
  • Proficiency with computers and common office software, including Microsoft Word, Excel, and Outlook.
  • Professional presentation skills for explaining analytics, results, and ROI.
  • Strong commitment to client service.
  • Ability to work independently and partner with internal teams and leaders.
  • Excellent written and verbal communication skills.
  • Ability to handle stressful circumstances and challenging conversations.
  • Strong analytical and problem-solving abilities.
  • Ability to balance competing priorities and adapt as needed.
  • Availability for travel up to 30%.

Артықшылықтар

  • Professional development and growth opportunities.
  • Tools, resources, and support to advance your career.
  • Employer recognized by Top Workplaces.
  • Equal opportunity employment environment.
  • Reasonable accommodations for qualified people with disabilities.

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