
Client Success Director
ClarioLead strategic client accounts for Clario’s regulated clinical technology platforms. Drive retention, growth, service delivery, and commercial results.


Lead strategic client accounts for Clario’s regulated clinical technology platforms. Drive retention, growth, service delivery, and commercial results.

Lead account strategy, reporting, and cross-functional work with managed care organizations and health systems at Waymark, a healthcare technology company serving Medicaid populations.

Lead Reco’s AI-native customer success organization, guiding a team responsible for the post-sale customer journey. Drive retention, account growth, and security outcomes for B2B SaaS customers.

Lead customer success for FarmRaise’s Passport platform and Grower Concierge service as they scale. Own enterprise partner relationships, seasonal teams, renewals, service quality, and unit economics.

Lead net revenue retention for Vouched’s identity verification and Know Your Agent products. Build the customer success playbook, team, renewal process, and expansion strategy.