Keywords Studios oferă servicii susținute de tehnologie industriei globale de jocuri video. Activitatea sa acoperă dezvoltarea de jocuri, producția artistică, serviciile audio, asigurarea calității, localizarea, marketingul, implicarea jucătorilor, accesibilitatea, globalizarea conținutului și soluții de inteligență artificială și tehnologie. Cu operațiuni construite pe decenii de experiență în industrie, compania sprijină creatorii și editorii de jocuri în mai multe etape ale dezvoltării și distribuirii acestora. Keywords Studios pune, de asemenea, accent pe practici de afaceri responsabile și își împărtășește expertiza din industrie pentru a contribui la îmbunătățirea experiențelor jucătorilor din întreaga lume.
Localisation Quality Coordinator
Improve game localisation quality at Keywords Studios by analyzing performance data, training linguists, and refining workflows. This remote, full-time role is based in the Philippines and supports regional teams across Asia.
Descriere
- Partner with localisation and project managers to assess risks and develop quality plans.
- Review quality plans regularly and check that they remain effective.
- Analyze quality performance against standards and deliver timely, actionable reports.
- Identify risks and recommend corrective or preventive measures.
- Promote consistent quality standards and processes across localisation teams.
- Create, deliver, and improve training and guidance for in-house linguists, vendors, and other stakeholders.
- Validate and adjudicate quality assessments, then finalize their results.
- Apply scoring frameworks consistently and resolve disputes fairly.
- Help project managers give external linguists clear, constructive, and actionable feedback.
- Work with teams to improve quality tools and processes, including the Quality Evaluation Portal, translation evaluation systems, and automated QA checks.
- Recommend improvements in response to recurring trends and workflow bottlenecks.
- Support root cause investigations into quality incidents and client complaints.
- Help define preventive actions and evaluate whether they work.
- Help onboard and assess new linguists before they join live projects.
- Use generative AI tools such as Gemini to improve workflows, analyze data, and help draft quality reports and corrective and preventive action plans.
Cerințe
- Work from an Asian timezone and collaborate closely with regional teams and vendors.
- At least two years of experience in a related localisation industry role.
- A degree in translation, linguistics, or a related discipline.
- Preferably a native Korean, Japanese, or Chinese speaker with excellent English proficiency.
- Strong communication and negotiation skills, including the ability to give clear, actionable feedback.
- Ability to work effectively with distributed, multicultural teams.
- Intermediate to advanced Excel skills, including extracting, processing, and interpreting data to inform decisions.
- Familiarity with translation quality evaluation systems and frameworks such as MQM, as well as CAT tools.
- Professional experience in linguistic arbitration or dispute resolution is desirable.
- Strong analytical skills, with the ability to spot patterns, prioritize issues, and suggest process improvements.
- Knowledge of localisation quality control practices and industry standards.
- Ability to adapt to new tools and workflows, with practical experience using generative AI—specifically Gemini—for everyday productivity, process improvement, and problem-solving.
- Familiarity with audio localisation processes is preferred.
- Submit a CV or résumé in English.
Beneficii
- Equal opportunity policy.
- Inclusive workplace and diversity initiatives.
- Priority consideration for applicants with disabilities; a valid disability certificate is highly valued.
- Applicant privacy notice protections.
- Remote working arrangement.