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RemotePass
RemotePass
51 – 200 Angajați
Asistență medicalăConsultanțăLogistică
RemotePass dezvoltă software cloud pentru resurse umane și salarizare, destinat companiilor care gestionează forțe de muncă distribuite și internaționale. Platforma sa oferă suport pentru contractori, angajați ai unui Employer of Record și angajați recrutați direct, reunind într-un singur sistem integrarea angajaților, salarizarea, conformitatea, beneficiile, gestionarea cheltuielilor și cardurile SpendCards emise de companie. RemotePass operează în peste 150 de țări și se conectează cu instrumente utilizate pe scară largă pentru resurse umane și contabilitate, având măsuri de securitate și conformitate care includ respectarea standardelor SOC 2 și GDPR. Compania deservește organizații care se extind peste granițe, inclusiv firme din domeniul consultanței, logisticii și asistenței medicale.
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Locurile de muncă ale companiei

EOR Partnerships Specialist at RemotePass - Remote Spain

Manage EOR partner performance, service levels, and escalations for RemotePass’s global employment platform. Help build scalable partnership operations supporting employment across more than 160 countries.

ESSpaniaPHFilipinePLPoloniaZAAfrica de SudRemoteNormă întreagăNivel mediuSeniorLimbă Obligatorie: englezăManager de conturiVânzări

Descriere

  • Manage a regional portfolio of EOR partners.
  • Act as the primary contact while developing strong partner relationships.
  • Lead recurring partner performance reviews, including quarterly business reviews.
  • Set, monitor, and report partner KPIs and adherence to service-level agreements.
  • Address performance gaps and lead corrective improvement plans.
  • Partner with Vendor Sourcing on replacement recommendations when required.
  • Oversee escalations from initial logging through root-cause analysis and resolution.
  • Keep partner contracts, pricing arrangements, and service-level agreements up to date.
  • Support renewals and pricing negotiations with benchmark and performance data.
  • Develop partnership playbooks, tracking tools, and performance reports.
  • Create effective handoffs for new partners transitioning from Vendor Sourcing.
  • Help produce country guides, partner FAQs, and operational documentation.
  • Coordinate with Payroll, Legal, Compliance, Finance, Employee Experience, Customer Success, and Vendor Sourcing.
  • Report to the Global Payroll Manager.

Cerințe

  • Bring 4–6 years of experience in vendor management, partner management, account management, or operations, preferably in EOR, global payroll, or HR services.
  • Understand EOR operating models and in-country partner networks.
  • Demonstrate success managing external partners against SLAs and delivering measurable performance gains.
  • Use spreadsheets confidently for analysis and reporting.
  • Have experience with project management tools.
  • Stay highly organised while coordinating numerous partners and countries in a remote environment.
  • Communicate effectively in written and spoken English.
  • Hold partners accountable while preserving productive working relationships.
  • Startup or high-growth experience, particularly in EOR, is preferred but not required.
  • Experience building or leading a small team is preferred but not required.

Beneficii

  • Take ownership of a partner network spanning more than 160 countries and central to client delivery.
  • Help establish a new function with potential to lead the team as it expands.
  • Join a profitable, fast-scaling company that reached profitability in 2025 and raised a $17.4 million Series B.
  • Work in a remote-first environment from anywhere.
  • Be part of an inclusive workplace that values varied perspectives and authentic self-expression.

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